Insight7 AI voice agents call and answer your customers in English, Pidgin, Yoruba, Hausa and Igbo, and switch when the customer does.
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Pidgin
Tunde, LagosWaiting on a deliveryAda: “Your rider go reach by two o’clock. You dey house?”Pidgin Voice Agents
Yoruba
Mrs Bisi, IbadanRenewing her policyAda: “Ẹ káàárọ̀ ma. Ada ni orúkọ mi.”Yoruba Voice Agents
Hausa
Alhaji Ibrahim, KanoAgric loan, repays after harvestAda: “Sannu. Sunana Ada.”Hausa Voice Agents
Igbo
Chioma, OnitshaReorders stock for her shopAda: “English or Igbo, which you prefer?”Igbo Voice Agents
Every agent also speaks English.
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AI collections calls
Automate reminders, recoveries and payment plans, within CBN and FCCPC rules.
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Dormant customer reactivation
Win back dormant customers, and find out why the rest stopped.
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Onboarding and KYC
Call customers who stop at BVN, NIN, ID upload or first deposit, and help them finish.
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Loan verification calls
Confirm applicant details, terms and guarantors before you disburse.
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Customer support
Answer every call in the customer’s language, and pass complaints to your team.
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Renewals
Call before a policy, plan or subscription lapses, and send the payment link on the call.
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Orders and reorders
Take orders by phone, check stock and confirm the total before you deliver.
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Appointment reminders
Remind patients and customers the day before, and rebook on the call.
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Customer feedback calls
Ask how a loan, delivery or visit went, and see what customers say across every call.
From discovery and demo calls with Nigerian banks, fintechs and lenders.
“I think this is very smart. It is valuable to me. It is valuable to the business.”
“We currently don’t have anything this sophisticated today.”
“It’s going to be the main tool we use to communicate to our customers.”
“It was intelligent enough to give appropriate answers based on what I said. It asked me why I had not completed the onboarding.”
“I see this as a fantastic product. I want this to happen here.”
“It’s quite instructive that you’ve captured one of the main pain points.”
Yes. The agent follows the customer, and keeps the details of the call straight.
Collect payments, win back dormant customers, finish onboarding, verify loan applicants, answer support calls, renew plans, take orders, remind people of appointments and collect feedback.
The agent hands the call to your team with a summary, so the customer doesn’t repeat themselves.
Yes. Insight7 is SOC 2 Type II and HIPAA compliant, and local hosting in Nigeria is available.
Typical go-live is 2 weeks, including script review and test calls.
