Help your reps in the moment, not in the postmortem.

Insight7 listens to live calls and surfaces what reps need exactly when they need it: buying signals, objections, competitor mentions, next best actions. Quietly, in real time.
Convert More Leads with Live Assist

Features

Real time signal detection on every live call
Insight7 listens for the moments that matter: pricing pushback, competitor mentions, decision maker on the line, buying signals, escalation cues. Reps see them as they happen so they can act, not react.
Suggested responses tied to your playbook
When a known objection or competitor lands, Insight7 surfaces the exact talk track, battlecard, or proof point your team approved. Reps stop fumbling for the right line and start delivering the right one.
Quiet, opt in, never overwhelming
Live Assist runs in the background and only fires on material moments. No alert spam. Reps stay focused on the conversation, not on the screen.
Capture, score, and coach in one flow
Every live call still gets transcribed, scored, and turned into coaching afterward. The same platform that helped reps in the moment helps them improve for the next one.

Frequently Asked Questions

Insight7 Live Assist FAQ

Does Live Assist work on Zoom and Teams?

Yes, plus Google Meet, Aircall, Dialpad, Five9, Genesys, RingCentral, and most modern dialers. The rep does not need to install anything new.

Will reps feel watched?

Live Assist is opt in per rep and most teams roll it out as a tool, not a tracker. The prompts go to the rep, not the manager. Trust comes from how you deploy it, not just how it is built.

Can we control when prompts fire?

Yes. Customize triggers by team, segment, or scenario. Turn off prompts that do not apply. Add custom prompts for your specific motion.

How fast can we go live?

Most teams have Live Assist running on a pilot squad inside two weeks.

Is there a delay on prompts?

No. Prompts surface within a second or two of the trigger, fast enough for reps to act on the same moment.

Hear from our customers

These teams went from hours of manual review to instant, structured insights. Here’s what that unlocked.
It’s fast and accurate
“It’s fast, accurate, and saves our team hundreds of hours every week, giving us confidence to keep scaling hiring without sacrificing quality or fairness”
Santiago Villaronga
Associate Director, Fresh Prints
Evaluates over 6000 calls every month
“…honestly its been amazing. For the cost of a project manager, in the United states, we cover over 6000 calls on Insight7 every month”
Elise Dietrich
CPO, Tripleten
Days of work, done in minutes
“…honestly its been amazing. For the cost of a project manager, in the United states, we cover over 6000 calls on Insight7 every month”
Kevin-Smith
Kevin Smith
Partner, Riggs Partners
4.9 rating on G2
Trusted by 1000+ high-growth businesses
HIPAA & SOC 2 compliant
Enterprise grade security
Your conversations are sensitive.
We engineered for that.
256-bit AES and 256-bit SSL/TLS encryption
Regular impact assessments
No AI training with your data
PII/PHI Redaction
SOC 2 Type II
Certified
HIPAA
Compliant
GDPR
Compliant
AWS Partner
Verified
Google Cloud
Partner

Ready to turn conversations
into compounding advantage?

See exactly how Insight7 surfaces revenue signals, coaching gaps, and customer insights across every call you run.
Webinar on Sep 26: How VOC Reveals Opportunities NPS Misses
Learn how Voice of the Customer (VOC) analysis goes beyond NPS to reveal hidden opportunities, unmet needs, and risks—helping you drive smarter decisions and stronger customer loyalty.