The Business Challenge: When Support Calls Are a Black Box Before we built our CX dashboard, support calls...
The Business Challenge: When Support Calls Are a Black Box Before we built our CX dashboard, support calls...
I spend a lot of time meeting with CEOs across industries and every single one of them is...
Every time an experienced rep handles a difficult customer question, they produce something valuable. A correct answer, delivered in context,...
Key Takeaways Negotiating a higher salary. giving a friend uncomfortable feedback, handling a furious client. You’ve rehearsed these exact scenarios...
In high-ticket, one call close sales, every call is the only call. There is no follow-up sequence. No second meeting....
GAINESVILLE, FLA, January 14, 2026 — Insight7, a leading developer of conversational intelligence solutions, today announced the official launch of...
Training teams today is harder than ever and AI coaching solves that. Customers expect faster responses, sales cycles are more...
GAINESVILLE, FLA., October 27, 2025 – Insight7, an AI powered conversation intelligence platform, announced it has achieved official Zoom Partner...
Rep Skill Intelligence: See How Your Team’s Skills Improve Over Time When a team’s performance changes, managers see the result...
Coaching Programs: Recurring Communication Training for Your Team Between 50 and 60% of all knowledge work is communication. It’s how...
Your customer signal lives in too many places. Why customers are calling is in one report. Who’s at risk is...
Every time you want to practice a tough conversation – an interview, a closing call, a de-escalation, a hard piece...
Key Takeaways Negotiating a higher salary. giving a friend uncomfortable feedback, handling a furious client. You’ve rehearsed these exact scenarios...
You hire a rep. The interview went well. Three weeks in, they can’t handle objections and freeze when customers push...
