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Find the Right Plan for Your Business

Choose from one of our 3 plans to get started 


Great for solo founders, product professionals and researchers doing customer research

  • 1 Editor
  • Unlimited read-only access
  • 40 hours per year video-to-text
  • 100GB data and file uploads
  • Live chat support


Great for small product and marketing teams doing customer research

  • 2-5 Editors
  • Unlimited read-only access
  • 240 hours per year video-to-text transcription
  • 500GB data and file uploads
  • Live chat and email support


Great for teams needing to democratize customer research across their organization

  • 6-10 Editors
  • Unlimited read-only access
  • 600 hours per year video-to-text transcription
  • Unlimited data and file uploads
  • Dedicated support and onboarding

Frequently asked questions

What is Insight7?

Insight7 is an AI-powered customer research tool software that helps organizations organize, store, retrieve and collaborate on insights to make higher-quality decisions faster. It is used by product managers, designers, marketers and researchers to build and sell innovative products their customers love.

Why do I need the Insight7 repository when I capture my insights in other tools?

Our insight repository removes the pain from using Google sheets and other workflow tools such as Miro, Asana and Trello for storing and accessing insights. Our repository software enables teams to do things that are not possible with other tools such as:

  • Ability to quickly turn information into insights with built-for-purpose tooling e.g tagging, highlighting and report generation.
  • Ability to collaborate with others on insights gathered. E.g share, get feedback, collaboratively make data-informed decisions
  • Ability to persist data for the future. Say goodbye to losing insights gathered over time for reasons such as teammates leaving.

Who can view insights or reports?

All highlights, insights and reports that you create are private by default. You can share results with anyone you choose within your team or organization.

Do I need a credit card to start the free trial?

Yes. However, you will not be billed until your free trial expires and subscription is not cancelled. 

Can I cancel my subscription anytime?

You can cancel your subscription whenever you like, however we do not offer refunds for a billing period you’ve already paid for.

What happens after my trial ends?

You will have access to all the data you have stored in Insight7 in read-only mode. If you want to continue storing information, just enter your payment information.

Is Insight7 GDPR compliant?

Yes, we have followed global privacy and security standards for data collection, storage and retrieval to ensure compliance with GDPR. Link to GDPR page

What data does Insight7 store and where is it stored?

We ask users to provide their name and email address to set up accounts on Insight7. While using our solution, users will store data from customer interviews, surveys etc such as text, images, audio, video, or any other files.

We store data in Amazon Web Services (AWS) who is our primary infrastructure provider.

How do I contact Insight7?

You can reach out to us with any additional questions at