Choose from one of our 4 plans to get started
Find the Right Plan for Your Business
Starter
For individuals just getting started
$19/month
What’s included in Starter?
- 1 user
- 3 document analysis
- 1 project analysis
- 3 hours of automated transcription
- Live chat and email support
Pro
For small teams seeking more usage
$199/month
What’s included in Pro?
- Up to 3 users
- 10 document analysis per user
- 5 project analysis per user
- 10 hours of automated transcription per user
- 5 report downloads
- Live chat and email support
- Free trial available
- 50% discount available for startups < 1 year
Business
For larger teams seeking to unlock customer insights
$999/month
What’s included in Business?
- Up to 12 users
- 10 document analysis per user
- 5 project analysis per user
- 10 hours of automated transcription per user
- Unlimited report downloads
- 3 feedback channel integrations
- Unlimited channels weekly insights notification
- Dedicated support and onboarding
Enterprise
For enterprise organizations leveraging insights at scale
Let's chat
What’s included in Enterprise?
- Unlimited users
- Unlimited document analysis
- Unlimited project analysis
- Unlimited hours of automated transcription
- Unlimited report downloads
- Unlimited feedback channel integrations
- Unlimited channels weekly insights notification
- Dedicated support and onboarding
What customers are saying
FAQs
What would you
like to know more about
What is Insight7?
Insight7 is an AI-powered customer intelligence tool that helps product, marketing and research teams unlock product insights from customer conversations. It is used to automate the customer research workflow by analyzing customer feedback and generating insights such as pain points, desires, behaviors and sentiments from the data. It helps teams identify top opportunities, priorities and gives recommendations in order to make higher-quality product decisions faster.
Do I need a credit card to use the free plan?
Yes. You need to put in a credit card to use the free plan. However, you will not be billed until your free trial period is over and if your subscription wasn’t canceled.
Can I cancel my subscription anytime?
You can cancel your subscription whenever you like, however we do not offer refunds for a billing period you’ve already paid for.
What happens after I use up my free plan credits?
You will have access to all the data you have stored in Insight7 in read-only mode. To analyze more data, you would have to upgrade to a paid plan.
Why do I need the Insight7 repository when I capture my insights in other tools?
Our insight repository removes the pain from using Google sheets and other workflow tools such as Miro, Asana and Trello for storing and accessing insights. Our repository software enables teams to do things that are not possible with other tools such as:
- Ability to quickly turn information into insights with built-for-purpose tooling e.g tagging, highlighting and report generation.
- Ability to collaborate with others on insights gathered. E.g share, get feedback, collaboratively make data-informed decisions
- Ability to persist data for the future. Say goodbye to losing insights gathered over time for reasons such as teammates leaving.
What tools does Insight7 integrate with?
Customer feedback collection apps and tools like Hubspot, Gong, Zendesk, Intercom, Google Drive, Slack and Discord can be connected to Insight7 to pull in customer data for analysis.
Who can view insights or reports?
Members of an organization can view all insights in their teammates’ projects under ‘Team Projects”. However, they cannot be edited or analyzed by anyone else other than the owner of the project.
Is Insight7 SOC 2 compliant?
Yes. We have met all requirements to ensure we securely manage your data to protect the interests of your organization and the privacy of your clients.
Is Insight7 GDPR compliant?
Yes, we have followed global privacy and security standards for data collection, storage and retrieval to ensure compliance with GDPR. Link to GDPR page
What data does Insight7 store and where is it stored?
We ask users to provide their name and email address to set up accounts on Insight7. While using our solution, users will store data from customer interviews, surveys, etc such as text, audio, video, or any other files.
We store data in Amazon Web Services (AWS) who is our primary infrastructure provider.
How do I contact Insight7?
You can reach out to us with any additional questions at hello@insight7.io
