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Scale Customer Operations with
Intelligent Agent Interactions

Develop, train and evaluate AI & human agents that deliver on customer objectives
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Google Meet Google Meet
Zoom Zoom
Google Voice Google Voice
Microsoft Teams Microsoft Teams
RingCentral RingCentral
Dialpad
Webex Webex
Nextiva Nextiva
+50 more integrations
Google Meet Google Meet
Zoom Zoom
Google Voice Google Voice
Microsoft Teams Microsoft Teams
RingCentral RingCentral
Dialpad Dialpad
Webex Webex
Nextiva Nextiva
+50 more integrations
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insight7.io
4.9 rating on G2
Trusted by 1000+ high-growth businesses
HIPAA & SOC 2 compliant

One platform to scale customer operations

Engage customers at scale

Intelligently handle inbound and outbound interactions across calls, email and chat.

Automate customer operations

Book appointments, process payments, and close out requests in your CRM.

Test and govern

Simulate customer interactions, set compliance rules, and go live when agents meet your accuracy threshold.

What changes when every conversation counts

These teams went from hours of manual review to instant, structured insights. Here’s what that unlocked.
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It’s fast and accurate
“It’s fast, accurate, and saves our team hundreds of hours every week, giving us confidence to keep scaling hiring without sacrificing quality or fairness”
Santiago Villaronga
Associate Director, Fresh Prints
Evaluates over 6000 calls every month
“…honestly its been amazing. For the cost of a project manager, in the United states, we cover over 6000 calls on Insight7 every month”
Elise Dietrich
CPO, Tripleten
Very responsive and valuable
“The team has been very responsive. The insights that we get back from Insight7 is very valuable for us.”
Andrew Matson
Senior CX Manager, APEX Waste Solutions

Powering high-performing customer teams

Explore All Case Studies
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How TripleTen Standardized Soft Skills Evaluation and Scaled Call Reviews with Confidence
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How Fresh Prints Streamlined Interview Reviews and Delivered Targeted Coaching at Scale
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How Tri County Metals Unlocked Insights from Inbound Call Data to Enhance Customer Service​

Score Every Call.
Not Just Samples.

Achieve 100% call coverage for QA, compliance,
and performance scoring across every conversation.
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Coach Every Rep Automatically

Give reps AI practice scenarios with
personalized feedback and coaching guidance.
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Find Revenue
Hidden in Your Calls

Surface conversion patterns, buying signals,
and upsell opportunities across every conversation.
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Understand What
Customers Actually Want

Identify patterns, pain points, and
trends across conversations at scale.
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Win More Deals
with Live Assist

Surface buying signals and next-best actions
in real time while calls are happening.
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How teams use Insight7

Sales
See what drives conversions, replicate top performer behavior, and guide reps in real time to act on buying signals.
Customer Service
Score every call, catch compliance risks automatically, and understand customer needs across every conversation.
Learning & Development
Give teams structured practice for empathy, leadership, and difficult conversations, with feedback that helps them improve over time.
Enterprise grade security
Your conversations are sensitive.
We engineered for that.
256-bit AES and 256-bit SSL/TLS encryption
Regular impact assessments
No AI training with your data
PII/PHI Redaction
SOC 2 Type II
Certified
HIPAA
Compliant
GDPR
Compliant
AWS Partner
Verified
Google Cloud
Partner

Ready to turn conversations
into compounding advantage?

See exactly how Insight7 surfaces revenue signals, coaching gaps, and customer insights across every call you run.
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