Skip to main content

Changelog

New features, meaningful improvements, and fixes as they go live.

Feb 6, 2026 – Alert Workflows

Never miss what matters in your customer conversations again. The Problem with Reactive Monitoring You know something important just happened in a customer call. A competitor was mentioned. A pricing

Jan 30, 2026 – Revenue Intelligence

Closing a deal in one call isn’t just efficient—in Financial Services, Healthcare, and similar industries, it’s often the only shot you get. The problem? Most teams can’t see why some

Jan 23, 2026 – Segmentation

When you’re working with hundreds of conversations, the real question isn’t just what people are saying—it’s who is saying it, and how perspectives differ. With Segmentation, you can understand not

Jan 9, 2026 – Instant Call Performance Metrics

Reviewing how calls went shouldn’t take longer than the calls themselves. We just shipped Call Performance Metrics in Insight7, and it changes how you evaluate conversations. Whether you’re coaching sales

Ready to Grow Faster with Smarter Call Insights?

Webinar on Sep 26: How VOC Reveals Opportunities NPS Misses
Learn how Voice of the Customer (VOC) analysis goes beyond NPS to reveal hidden opportunities, unmet needs, and risks—helping you drive smarter decisions and stronger customer loyalty.