Yes. We support TCPA, FDCPA, HIPAA, FINRA, MiFID II, GDPR, FCA, OCC, plus your internal policies. New rule? Add it in plain language.
Yes. Different rules per region, per business unit, per channel. Each call gets evaluated against the right framework.
Every score, override, comment, and rule match logs with timestamp, analyst identity, and call moment evidence. Exportable in standard audit formats.
Tunable thresholds, analyst feedback that improves the model, and clear escalation paths. Most teams settle into a low false positive rate inside two months.
We have rolled out with major financial services, healthcare, and regulated firms. We provide compliance documentation, model accuracy reporting, and audit traceability that meets enterprise legal review.