Turn every conversation into
completed work.

After every call, someone still has to update the CRM, send the follow-up and close the ticket. Insight7 AI agents book appointments, process payments and close out requests in your systems during the conversation.
insight7.io
AdaCall with Nina · 04:12
Appointment bookedTue 10:30 00:48
Payment processed$120 02:15
Record updatedYour CRM 03:02
Follow-up sentBy email 04:12
NinaCustomer record
Next visitTue 10:30
Balance$120 duePaid
StatusOpenResolved
Follow-up—Sent

Features

Appointments booked on the call

Agents check availability, book the slot, and send confirmations and reminders.

Available this week
MonTueWedThu TakenTaken9:009:00 10:3010:30TakenTaken Taken2:002:00Taken
Leo booked Tue 10:30ConfirmedReminder set
Maya booked Wed 2:00ConfirmedReminder set
Sam booked Thu 9:00ConfirmedReminder set

Payments processed securely

Agents take payments and set up payment plans through your existing gateway.

Pay in fullPayment plan
Today$360.00 from EliPaid
CardEnding 4242Approved
ReceiptSent by emailSent
Today$120.00 from EliPaid
Nov 14$120.00Scheduled
Dec 14$120.00Scheduled
Through your existing payment gateway

Records updated automatically

Every outcome, note and next step is written to your CRM or ticketing system without manual entry.

Call with LeoEnded · 06:24
LeoWritten to your CRM
OutcomeRenewed for 12 months
NoteWants paperless billing
Next stepSend the contract by Friday
CRM updatedTicket closed

Follow-ups sent for you

Summaries, confirmations and next steps go out by email or chat as soon as the conversation ends.

Call summary to Leo · EmailSent
Booking confirmation to Maya · ChatSent
Payment receipt to Eli · EmailSent
Next steps to Ava · ChatSent
Appointment reminder to Noah · ChatSent
Contract to sign to Sam · EmailSent

Frequently Asked Questions

Which systems does it connect to?

Your CRM, calendars, payment gateway and ticketing tools.

Can we customize the workflows?

Yes. Set which actions agents can take, in what order, and which need approval.

What happens if an action fails?

The agent tells the customer, logs the issue, and routes it to your team.

Does it work for our human agents’ calls too?

Yes. Post-call summaries and record updates run on every conversation.

What do we need to get started?

Access to the systems you want automated and the workflows you want to start with. Most teams go live within 2 weeks.

What changes when every conversation counts

These teams went from hours of manual review to instant, structured insights. Here’s what that unlocked.
It’s fast and accurate
“It’s fast, accurate, and saves our team hundreds of hours every week, giving us confidence to keep scaling hiring without sacrificing quality or fairness”
Santiago Villaronga
Associate Director, Fresh Prints
Evaluates over 6000 calls every month
“…honestly its been amazing. For the cost of a project manager, in the United states, we cover over 6000 calls on Insight7 every month”
Elise Dietrich
CPO, Tripleten
Very responsive and valuable
“The team has been very responsive. The insights that we get back from Insight7 is very valuable for us.”
Andrew Matson
Senior CX Manager, APEX Waste Solutions
4.9 rating on G2
Trusted by 1000+ high-growth businesses
HIPAA & SOC 2 compliant
Enterprise grade security
Your conversations are sensitive.
We engineered for that.
256-bit AES and 256-bit SSL/TLS encryption
Regular impact assessments
No AI training with your data
PII/PHI Redaction
SOC 2 Type II
Certified
HIPAA
Compliant
GDPR
Compliant
AWS Partner
Verified
Google Cloud
Partner

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