AI debt collection that recovers more, without adding collectors.

Collections teams reach a fraction of accounts each day, so reminders go out late and failed payments sit unresolved. Insight7 AI voice agents automate payment reminders and debt collection calls, recover failed transactions, and take payment on the call, within your compliance rules.

insight7.io

Collections this week

Upcoming1,420 accounts · $318kReminded

Due today312 accounts · $71k71% paid

Failed48 payments · $9.6k31 recovered

Overdue96 accounts · $58k22 on plans

Recovered this week$184,300

SevOn the call

Noah$240 due Fri

“Your $240 payment is due Friday. Want the link now?”

“Yes, send it.”

Paid early

Leo$150 due today

“Your $150 repayment is due today. Pay by card now?”

“Go ahead.”

Paid $150

Kai$180 failed

“Your card payment didn’t go through. Try another card?”

“Use my other one.”

Recovered

Maya$600 overdue

“I can split the $600 into 3 payments of $200.”

“That works for me.”

Plan agreed

Features

Payment reminder calls before the due date

Agents call every customer ahead of each payment, follow up by email or chat, and flag at-risk accounts early.

Noah · $240 due FridayWill pay Fri

Lena · $95 due MondayPaid early

Kai · $180 due ThursdayConfirmed

Sam · $310 due tomorrowAt risk

Ava · $120 due FridayPaid early

Jordan · $450 due next weekConfirmed

Failed transaction recovery in minutes

When a payment fails, an agent calls the customer right away and helps them complete it.

Kai · $180 repaymentCard declined at 10:02Failed

2“Your payment didn’t go through. Want a new link?”

3Paid $18010:06 · another card4 min

Payment plans and payment on the call

Agents offer plans within your limits, take payment securely, and update your loan or billing system.

Maya$600 overdue · 45 days

Plans within your limits

2 payments of $300every 2 weeks

3 payments of $200monthly

6 payments of $100monthly

12 payments of $50monthlyOver limit

Maya is choosing a plan…

$200 paid on the callLoan account updated

Compliance on every call

Set calling hours, contact limits and required disclosures. Hardship cases and disputes escalate to your team automatically.

Calls 8 am to 8 pm, local timeHours

At most 3 contacts a weekLimit

Required disclosure read on every callDisclosure

Lena mentioned hardshipCollection paused · call attached

To Sarah

Sam disputes the balanceCollection paused · call attached

To Sarah

Frequently Asked Questions

What is AI debt collection?

AI debt collection uses AI voice agents to call customers about upcoming or overdue payments, offer payment plans, and take payment on the call, escalating hardship cases and disputes to human collectors.

How do you keep debt collection calls compliant?

Build rules for FDCPA, TCPA, local debt recovery guidelines and your internal policies. Every call is scored against them, and exceptions are flagged for review.

What if a customer is in hardship or disputes the balance?

The agent pauses collection and transfers them to a human agent with the full call history.

Can AI voice agents negotiate payment plans?

Yes, within the limits and settlement options you set.

Is taking payment on the call secure?

Payments run through your existing gateway. Insight7 is SOC 2 Type II and HIPAA compliant.

How quickly do we see results?

Most teams see results within 2 weeks of going live.

What do we need to get started?

Account and payment data, your collections policy, and payment gateway access. Most teams go live within 2 weeks.

What changes when every conversation counts

These teams went from hours of manual review to instant, structured insights. Here’s what that unlocked.

It’s fast and accurate

“It’s fast, accurate, and saves our team hundreds of hours every week, giving us confidence to keep scaling hiring without sacrificing quality or fairness”