Hire and train reps who
perform from day one.

Interviews miss how candidates handle real customers, and new hires learn on live calls. Insight7 screens candidates and trains reps with simulated customer voice and chat scenarios.

insight7.io

Jordan AI prospect Speaking…Listening…

I’m also concerned about adoption. My people are already stretched. If this adds friction to their workflow, they’ll resist it, no matter how good it looks. So be specific. What does day one actually look like for a manager and for an individual contributor?

And if adoption stalls after the first month, who owns that? I need a name, not a support inbox.

Kai (You) Speaking…Listening…

Next Response

Features

Screen candidates on real scenarios

Candidates handle a simulated customer before the interview, and you see how they perform.

Collections agent · screeningScenario: an upset customer disputes a fee24 completed

MayaCalm, resolved it in 6 min91%Interview

NoahClear, missed one policy step84%Interview

LenaLost the customer’s trust early58%Not yet

Roleplays built from your conversations

AI personas modeled on your customers push back, change tone and ask follow-ups.

From 38 real callsYour top objections

JordanAI persona · price-sensitive owner

Pushes backShifts toneFollows up

“That’s more than we pay now.”

“Honestly, I’m starting to lose patience.”

“And what happens after the first month?”

Scored feedback on every session

Reps see what they did well and what to fix, tied to specific moments.

Kai · Price objection roleplaySession scored just now78%

Did wellAcknowledged the concern before answering01:12

Did wellTied the price to the customer’s goal03:40

To fixEnded without agreeing a next step06:55

Practice anytime

Reps practice on their own schedule, on desktop or the Insight7 mobile app.

Price objection · Mon · 7:40 AM82%

Renewal call · Tue · 1:15 PM88%

Upset customer · Wed · 9:20 PM91%

Discovery call · Thu · 8:05 AM76%

Fee dispute · Sat · 11:02 AM85%

Cold call opener · Sun · 6:30 PM79%

Frequently Asked Questions

How are scenarios built?

From your real calls, or from a short description. Most scenarios are ready in hours.

Can candidates complete screening remotely?

Yes. Send a link, and results come back scored.

How are sessions scored?

Against your rubric, covering the skills that matter for the role.

Can we use our existing training content?

Yes. Add your videos, docs and playbooks alongside roleplays.

What do we need to get started?

Your scenarios or sample calls and a scoring rubric. Most teams launch within 2 weeks.

What changes when every conversation counts

These teams went from hours of manual review to instant, structured insights. Here’s what that unlocked.

It’s fast and accurate

“It’s fast, accurate, and saves our team hundreds of hours every week, giving us confidence to keep scaling hiring without sacrificing quality or fairness”