Fewer missed appointments, and no empty slots.

Insight7 AI voice agents call patients and customers the day before, in their language, confirm the visit, rebook on the call and offer cancelled slots to others.

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insight7.io

Ada · Reminders186 visits tomorrow

TomorrowWhy rebooked

Patients and customers called

Confirmed71%

Rebooked on the call12%

Cancelled7%

No answer yet10%

Reasons for moving the visit

Work34%

Transport27%

Travelling18%

Cost12%

Features

A call the day before

Agents call the day before, or when you choose, confirm the time and place and send the details by SMS.

Mrs Bisi · clinic visit, 10amCalled 4pm · in YorubaTomorrow

2“You’re booked for 10am. Still good?”

ConfirmedDetails sent by SMSConfirmed

Rebook on the same call

If the time doesn’t work, the agent offers open slots from your calendar and books the new one straight away.

“I can’t make Tuesday.”Chidi · dental check · in HausaRebook

2“Thursday at 2pm is free. Book it?”

Moved to Thursday, 2pmCalendar updatedRebooked

Clinics, banks and service centres

Hospital and clinic visits, bank meetings, vehicle services and inspections, each called in the customer’s language.

Tunde · eye clinic · PidginConfirmed

Bisi · antenatal visit · YorubaConfirmed

Chidi · dental check · HausaRebooked

Ngozi · bank meeting · IgboConfirmed

Emeka · car service · EnglishCancelled

Kunle · lab test · PidginCall again

Your calendar, your rules

You set the calling hours and what the agent can say. Cancelled slots go to people waiting for one.

Book only open slots in your calendarRule

Offer cancelled slots to the waitlistRule

Call between 9am and 7pmLimit

No medical details on the callLimit

Tested on 50 simulated callsIn policy

Frequently Asked Questions

Who is this for?

Hospitals, clinics, labs, banks, service centres and anyone who books appointments.

When does the agent call?

The day before, or at the times you choose, within your calling hours.

Can the customer rebook on the call?

Yes. The agent offers open slots from your calendar and books the new time.

What happens to cancelled slots?

The agent can offer them to people on your waitlist.

Is patient data secure?

Yes. Insight7 is SOC 2 Type II and HIPAA compliant, local hosting in Nigeria is available, and you choose what the agent can say on the call.

Which languages do the agents speak?

English, Pidgin, Yoruba, Hausa and Igbo.

How long does it take to go live?

About 2 weeks, including the connection to your calendar.

What changes when every conversation counts

These teams went from hours of manual review to instant, structured insights. Here’s what that unlocked.

It’s fast and accurate

“It’s fast, accurate, and saves our team hundreds of hours every week, giving us confidence to keep scaling hiring without sacrificing quality or fairness”