The Business Challenge: When Support Calls Are a Black Box Before we built our CX dashboard, support calls were essentially...
The Business Challenge: When Support Calls Are a Black Box Before we built our CX dashboard, support calls were essentially...
I spend a lot of time meeting with CEOs across industries and every single one of them is thinking about...
The problem – Teams came to us for speed. They had call transcripts and needed a fast way to extract...
Ever tried to get an AI to stick to a script? Yeah, me too. 🤦‍♂️ When we set out to...
Did you know that analyzing a transcript conversation isn’t straightforward? Well, neither did I! 🤷🏽‍♂️ When I first started building...
How the Project Started I remember the moment the evaluation request landed in my Slack. The excitement was palpable—a chance...
GAINESVILLE, FLA, January 14, 2026 — Insight7, a leading developer of conversational intelligence solutions, today announced the official launch of...
Reviewing how calls went shouldn’t take longer than the calls themselves. We just shipped Call Performance Metrics in Insight7, and...
Training teams today is harder than ever and AI coaching solves that. Customers expect faster responses, sales cycles are more...
GAINESVILLE, FLA., October 27, 2025 – Insight7, an AI powered conversation intelligence platform, announced it has achieved official Zoom Partner...
GAINESVILLE, FLA, Oct 22, 2025, Insight7 a leading provider of call analytics solutions, today announced the launch of Call Analytics...
Running hundreds of interviews every month is a challenge for any fast-growing company — especially when hiring at scale. For...
