Confirm every loan applicant before you pay out.

Insight7 AI voice agents make your pre-disbursement calls in the applicant’s language, confirm the details and terms, and pass anything that doesn’t match to your team.

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Ada · Verification312 applications today
287 verified
Applicant · Efe, ₦150,000Called 10:44Confirmed
Business · shop in MushinSame addressConfirmed
Repayment · ₦56,000 × 3 monthsRead in fullAgreed
Guarantor · ChidiCalled 10:51Confirmed

Features

Verified in minutes, not days

The agent calls minutes after an application and confirms what you choose: address, business, employer, amount and repayment date. Guarantors get a call too.

Kunle · ₦80,000 · PidginVerified
Bisi · ₦200,000 · YorubaVerified
Chidi · address doesn’t match · HausaTo Folake
Ngozi · guarantor confirmed · IgboVerified
Tunde · says he didn’t apply · EnglishFlagged
Amara · ₦45,000 · EnglishVerified

Terms said plainly, and agreed

The agent reads the amount, the repayments and the dates, and the applicant agrees on a recorded call. Nobody can say they weren’t told.

1“₦23,000 a month for 3 months. Do you agree?”
2“Yes, I agree.”Recorded 11:20 · in EnglishAgreed
3Consent saved to the loan fileRecording and transcript attached

Your rules on every call

You set who the agent may call and what it may say. Rules are tested before launch.

Applicant and named guarantors onlyContacts
Read the full terms before consentScript
Never ask for a PIN, password or OTPRule
Never promise approvalRule
Tested on 50 simulated callsIn policy

Mismatches go to your risk team

When details don’t match, or the applicant says they never applied, disbursement waits and your team gets the call. Every call is scored too.

1“I didn’t apply for any loan.”Chidi · application 10:52Flagged
2Disbursement heldApplication marked for review
3Folake is reviewing itCall and transcript attachedTo Folake

Frequently Asked Questions

What is a loan verification call?

A call before disbursement to confirm the applicant’s details and that they understand and accept the terms.

What does the agent confirm?

Whatever you choose, such as address, business or employer, the amount and the repayment dates.

Does it call guarantors?

Yes, if you want it to. It calls only the guarantors named on the application.

Does it replace credit checks?

No. It confirms details by phone. Your credit and fraud checks still decide.

What happens when something doesn’t match?

Disbursement waits and your team gets the call with a summary.

Which languages do the agents speak?

English, Pidgin, Yoruba, Hausa and Igbo.

How long does it take to go live?

About 2 weeks.

What changes when every conversation counts

These teams went from hours of manual review to instant, structured insights. Here’s what that unlocked.
It’s fast and accurate
“It’s fast, accurate, and saves our team hundreds of hours every week, giving us confidence to keep scaling hiring without sacrificing quality or fairness”
Santiago Villaronga
Associate Director, Fresh Prints
Evaluates over 6000 calls every month
“…honestly its been amazing. For the cost of a project manager, in the United states, we cover over 6000 calls on Insight7 every month”
Elise Dietrich
CPO, Tripleten
Very responsive and valuable
“The team has been very responsive. The insights that we get back from Insight7 is very valuable for us.”
Andrew Matson
Senior CX Manager, APEX Waste Solutions
4.9 rating on G2
Trusted by 1000+ high-growth businesses
HIPAA & SOC 2 compliant
Enterprise grade security
Your conversations are sensitive.
We engineered for that.
256-bit AES and 256-bit SSL/TLS encryption
Regular impact assessments
No AI training with your data
PII/PHI Redaction
SOC 2 Type II
Certified
HIPAA
Compliant
GDPR
Compliant
AWS Partner
Verified
Google Cloud
Partner

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