Insight7 AI voice agents call every dormant customer in their language. Some come back on the call. The rest tell you why they left.
Get a DemoThe customer comes back, or tells you why they stopped. Either way, the call pays off.
Amara · no activity in 94 daysCalled 11:02 · in EnglishDormant“My transfers kept failing.”Reason logged · free transfers acceptedCame backEnglish, Pidgin, Yoruba, Hausa or Igbo, whichever the customer speaks. Not ready yet? They get a follow-up later.
Tunde · 4 months quiet · PidginCame back
Chidi · 6 months quiet · HausaFees
Bisi · 3 months quiet · YorubaCame back
Ngozi · 5 months quiet · IgboMoved app
Emeka · 7 months quiet · EnglishFailed transfers
Kunle · 3 months quiet · PidginCame backYou set the offers and the limits. Rules are tested before launch, and opt-outs are never called again.
Every reason is counted, with the calls behind it. Fix the top one, then call those customers back.
Folake logged a fixThose 212 get a call when it shipsFollow-up setA customer with no activity for a period you set, such as 90 days.
A call gets an answer. An SMS rarely tells you why someone left.
The agent logs their reason. If they ask not to be called again, they come off the list.
They’re tagged, counted and linked to the calls, so your team can listen. Every call is also scored.
Only what you approve, such as a fee waiver or free transfers.
The agent sends a secure link, and your team handles the checks.
About 2 weeks.
