This tool scans your conversations to detect emotional tone, extract key themes, and identify what truly matters to your audience. Built for anyone who wants real insights, not just keywords.
Key Features
AI-driven sentiment detection in conversations
Theme extraction from transcripts, chats, or call recordings
Supports multiple file types including audio, text, and documents
Distills raw emotion into actionable themes
How it Works
Call Upload
Upload your calls or files
Call Analysis
Analysis for sentiments and themes
Output
Get a list of key insights and themes
Frequently Asked Questions
What formats do you support?
You can upload video/audio files (MP3, WAV, M4A) or text files (TXT, DOCX, PDF)
Can I filter themes by sentiment?
Yes — themes are grouped by emotional tone (positive, neutral, negative).
Is this tool only for calls?
No — you can upload chats, emails, support tickets, or any other voice-of-customer text.
“We can now review customer calls for insights quality in minutes vs weeks. We also identify opportunities to improve our customer experience and increase sales like we never did before.”
“Before we got Insight7, I would spend days getting recordings transcribed, highlighting interesting quotes, and aggregating those quotes into insights. Now I just upload the recordings into Insight7 and all that work is done for me in a matter of minutes.”
“Insight7 is accurate in transcribing and has unique analysis capabilities other tools don’t have. I love the customer service too. It's exceptionally good.”
“I've been doing market research analysis for 40 years and Insight7 has been a huge help. It is super fast and convenient, absolutely fantastic so far!”
“Insight7 is a great tool and I am using it more and more every day. The time to insight is impressive, enabling me to take research or customer calls and turn them into Insights I can act off of.”
