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Call Analytics 2.0 is LIVE!!! - Turn every call into a coaching opportunity
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Identify patterns, pain points, and trends across conversations
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Generate dashboards that insights teams can act on
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Map friction across the customer experience
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Evaluate call quality, compliance, and behaviors at scale
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Surface conversion, upsell and cross-sell signals
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Call Analytics 2.0 is LIVE!!! - Turn every call into a coaching opportunity
Product
Voice Of Customer
Thematic Analysis
Identify patterns, pain points, and trends across conversations
Actionable Reports
Generate dashboards that insights teams can act on
Journey Mapping
Map friction across the customer experience
Call Analytics
Automated QA & Scoring
Evaluate call quality, compliance, and behaviors at scale
Revenue Intelligence
Surface conversion, upsell and cross-sell signals
Real-Time Metrics
Monitor queues, agent status, and routing performance
AI Coaching
Skills Practice & Roleplays
Practice conversations with realistic AI scenarios
Performance Feedback
Generate personalized scorecards with coaching tips
Progress Tracking
Measure skill development and coaching impact over time
Customers
Testimonials
Case Studies
Pricing
About Us
Our Story
Our Blog
Our Insights
Industries
Healthcare
Financial Services
Retail & E-commerce
Real Estate
Education
Automotive
Home Services
Request a Demo
Login
Start Analyzing Free
Webinar on Sep 26: How VOC Reveals Opportunities NPS Misses
Learn how Voice of the Customer (VOC) analysis goes beyond NPS to reveal hidden opportunities, unmet needs, and risks—helping you drive smarter decisions and stronger customer loyalty.
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