Delete your Insight7 account

This page explains how to delete your Insight7 account and what happens to your data. It applies to Insight7: AI Speaking Coach, the mobile app published by Insight7 Inc.

Delete your account from inside the app

1. Open the Insight7 app and sign in.
2. Tap Settings in the bottom tab bar.
3. Scroll to Delete Account.
4. Confirm when prompted. Your account is closed immediately.

Delete your account by email

If you cannot sign in, email hello@insight7.io from the address on your account, with the subject Delete my account. We will confirm the request and close the account within 30 days.

What is deleted

Deleting your account removes the following from our systems:

• Your name, email address and account profile
• Your voice recordings, video takes and their transcripts
• Your session scorecards, evaluations and coaching history
• Your practice plan, lesson progress and streak history
• Your conversations with the AI coach
• Device identifiers and push notification tokens held against your account

What is kept, and for how long

• Backups – 30 days. Deleted data persists in encrypted backups for up to 30 days before it is irrevocably removed.
• Transaction and billing records. Records of purchases are retained for as long as tax and accounting law requires. These are held by Google Play or Apple rather than by Insight7, and are not linked to your practice content.
• Aggregated, de-identified analytics. Counts and statistics that can no longer be linked to you or your device are retained. These contain no recordings, transcripts or personal details.

Cancel your subscription first

Deleting your account does not cancel an active subscription, because the subscription is held by the store that sold it. Cancel it before you delete your account:

• Google Play: play.google.com/store/account/subscriptions
• Apple: apps.apple.com/account/subscriptions

For anything else about your data, see our Privacy Policy or contact hello@insight7.io.