Upload transcripts or recordings of customer service calls.
Our tool analyzes them for policy, tone, then creates a downloadable checklist you can use for auditing, QA, or training.
Key Features
Custom checklist generated from actual CX conversations
Downloadable templates for auditing or training
Highlights missed or risky compliance areas
Adapts to industry-specific standards and tone
How it Works
Call Upload
Upload high-performing CS calls or transcripts
Call Analysis
Scans for script adherence and quality checkpoints
Output
Get compliance checklist template
Frequently Asked Questions
What formats do you support?
You can upload call recordings (MP3, WAV, M4A) or transcripts (TXT, DOCX, PDF)
Do I need sample calls from my team?
Yes — the tool uses real calls to build the most relevant checklist.
Is this secure?
Yes. All files are encrypted, processed securely, and deleted after analysis.
Upload a call and get a downloadable template in minutes.
