LeoNew client“Thursday at 3 pm is open. Shall I book it?”
NinaVisit tomorrow“Reminder: your visit is tomorrow at 10 am. Still coming?”
SamCan’t make Fri“No problem. Monday at 11 am is free instead.”
KaiOn the waitlist“A 2 pm slot just opened today. Want it?”
Agents answer every call and chat, check your calendar, and book, move or cancel appointments in your scheduling system.
Ava booked Tue 9:00ConfirmedReminder set
Noah booked Wed 10:30ConfirmedReminder set
Lena booked Thu 10:30ConfirmedReminder setAgents remind clients before each appointment, confirm attendance, and offer freed-up slots to clients on your waitlist.
Leo · Thu 10:00 visitConfirmed
Maya · Fri 2:30 visitConfirmedNina · Fri 4:00 visitMoved to MonSam cancelled Sat 11:00Given to KaiAva · Mon 9:30 visitConfirmed
Jordan · Mon 1:00 visitConfirmedAgents check in after each visit, collect feedback, and book the next appointment.
Maya · visit on MondayCheck-in the next dayFollow-upEvery conversation is scored against your standards, and Live Assist guides your staff on the calls they take.
Ask if this is Ava’s first visit.
“Is it the full service or just a check-up?”
Offer Thursday at 10 am with Lena.
“You’ll get a reminder the day before.”
Your calendar or scheduling system and CRM. Every booking, change and cancellation is written back automatically.
Yes. Agents know each location’s hours, staff and services, and book into the right calendar.
Yes. Payments run through your existing gateway, within the rules you set.
The agent transfers them live to your team with a summary, or books a callback.
Your services and hours, calendar access, and a phone line. Most teams go live within 2 weeks.
