“How’s the new router working? Any trouble with the setup?”
Happy“We’ve missed you, Eli. Your next order ships free this week.”
Coming back“You travel a lot. Plus adds roaming for $4 more a month.”
AcceptedAgents check in after key moments, confirm the customer is satisfied, and route open issues to the right team.
Agents reach inactive customers with outreach based on what they bought, when they stopped, and what will bring them back.
Agents present offers to eligible customers, answer questions, and complete the sale on the call. Accepted offers flow straight into your CRM.
Set eligibility rules, contact limits and opt-outs once. Test every campaign on simulated conversations before launch.
You control contact frequency, calling windows and opt-outs for every campaign.
Agents use each customer’s history from your CRM, so every offer fits the customer hearing it.
Yes, for simple purchases and applications. Complex sales go to a rep with full context.
Every campaign reports contact rate, offer acceptance, reactivation rate and revenue influenced.
A customer segment, your offers and eligibility rules, and a campaign goal. Most teams launch within 2 weeks.