Go live with AI agents you can trust.

One wrong answer can cost a customer or trigger a compliance issue. Insight7 lets you simulate customer interactions, set compliance rules, and go live when your agents meet your accuracy threshold.

insight7.io

Ada · Refunds240 simulated conversations

ResultsRules

Pass rate by scenarioGo-live bar 90%

Refund request98%

Angry customer94%

Wrong account number91%

Asks for legal advice72%

Read the recording disclosureEvery call

Never give legal or tax adviceRestricted

Call only 8 am to 8 pmLocal time

Hand to a person if asked twiceEscalation

Features

Simulate before you launch

Run agents through realistic customer scenarios, including edge cases and difficult customers, and see where they still need work.

Wants a refund after 40 daysPassed

Gives the wrong account numberPassed

Angry, threatens to cancelPassed

Asks for legal adviceFailed

Switches language mid-callPassed

Asks for a person twiceNeeds work

Accuracy thresholds that gate go-live

Set the bar for each use case. Agents go live only once they meet it.

Collections84%Not yet93%Live

90%

Appointments79%Not yet88%Live

85%

Refunds91%Not yet97%Live

95%

Compliance and escalation rules

Define required disclosures, restricted topics and calling hours, and when a conversation goes to a person.

Recording disclosureRead at 00:04

Restricted: legal adviceDeclined politely

Calling hours 8 am to 8 pmMoved to 9 am

Asked for a person twiceHanded to Sarah

Every live conversation reviewed

Every AI conversation is scored after it ends, and issues feed back to improve your agents.

1Max · renewal callEnded 2 minutes ago63%

202:41Quoted last year’s priceIssue

3Pricing scenario retested20 of 20 passedFixed

Frequently Asked Questions

What scenarios can we test?

Any scenario your customers bring, built from your real conversations or written from scratch.

Who sets the accuracy threshold?

You do, for each use case and agent.

Which regulations can we build rules for?

TCPA, FDCPA, HIPAA, local regulations and your internal policies.

What if an agent breaks a rule in a live conversation?

The conversation is flagged for review and the agent is retested before it handles that scenario again.

Is customer data secure?

Yes. Insight7 is SOC 2 Type II and HIPAA compliant.

What changes when every conversation counts

These teams went from hours of manual review to instant, structured insights. Here’s what that unlocked.

It’s fast and accurate

“It’s fast, accurate, and saves our team hundreds of hours every week, giving us confidence to keep scaling hiring without sacrificing quality or fairness”