Maya’s appointment movedBooked
Leo’s order trackedAnswered
Nina’s refund sentRefunded
Sam’s dispute sent to SarahHanded over
Ava is coming backWon back
Noah’s address updatedDoneAnswer every incoming call, email and chat, and run outbound campaigns with the same agents.
Lena called to rescheduleBooked
Kai asked about an orderAnswered
Ada called Jordan about renewingRenewed
Ada called Eli about a late billPaidAgents start from proven conversation behaviors for your use case and vertical, then improve with every interaction.
When a conversation needs a person, agents transfer it live with a summary, so customers never repeat themselves.
SarahPicked it upLive callAgents speak three major Nigerian languages, including Pidgin, with local hosting available.
“How far! Na Ada be dis. How I fit help you?”
“Ẹ káàsán! Ada ni mí. Kí ni mo lè ṣe fún yín?”
“Sannu! Ni ce Ada. Yaya zan taimaka?”
“Ndewo! Ada ka m bụ. Gịnị ka m ga-emere gị?”
Agents speak in your brand’s voice, handle interruptions, and adjust tone to each customer.
Phone calls, email and chat, inbound and outbound.
Yes. Agents follow your talk tracks, policies and knowledge base.
It transfers the customer to your team with full context, or books a callback.
Yes. Insight7 is SOC 2 Type II and HIPAA compliant.
