Static knowledge bases store information. AI Knowledge Base finds, summarizes, and delivers it in context, with citations, in the moment your team or your agents need it.
Yes. Permission settings let you scope what reps see, what managers see, and what AI agents can pull from. Sensitive docs stay sensitive.
Yes. The knowledge base re-indexes continuously and flags content that has not been updated in a while or contradicts newer sources.
Yes. Answers can be returned in the language of the question, even if the source document is in a different language.
In your tenant. SOC 2 compliant and HIPAA ready. Your knowledge stays yours.