Answers your team can trust,
surfaced when they need them.

Stop hunting through Notion, Google Drive, and old Slack threads mid call.
Insight7 turns your scattered knowledge into one searchable source your team and your AI agents can rely on.

Features

One source of truth, automatically maintained
Connect Notion, Google Drive, Confluence, SharePoint, Salesforce knowledge, and Insight7 keeps it in sync. New articles get indexed. Outdated answers get flagged. Your team always sees current information.
Trusted answers with sources cited
Every answer cites the source document and the section it came from. Reps and managers can verify before they act. AI agents can cite sources to customers.
Built for live calls and chat agents
Reps get answers mid call without leaving their workspace. AI Voice and Chat Agents pull from the same knowledge base so customers get consistent answers across every channel.
Find the gaps in your knowledge
Insight7 tracks the questions that get asked but not answered well, the topics where reps go off script, and the searches that return weak results. Your knowledge base improves where it matters.

Frequently Asked Questions

Insight7 AI Knowledge Base FAQ

How is this different from a regular knowledge base?

Static knowledge bases store information. AI Knowledge Base finds, summarizes, and delivers it in context, with citations, in the moment your team or your agents need it.

Can we control which docs are searchable?

Yes. Permission settings let you scope what reps see, what managers see, and what AI agents can pull from. Sensitive docs stay sensitive.

Will it stay accurate as our docs change?

Yes. The knowledge base re-indexes continuously and flags content that has not been updated in a while or contradicts newer sources.

Can it handle multiple languages?

Yes. Answers can be returned in the language of the question, even if the source document is in a different language.

Where does our data live?

In your tenant. SOC 2 compliant and HIPAA ready. Your knowledge stays yours.

Hear from our customers

These teams went from hours of manual review to instant, structured insights. Here’s what that unlocked.
It’s fast and accurate
“It’s fast, accurate, and saves our team hundreds of hours every week, giving us confidence to keep scaling hiring without sacrificing quality or fairness”
Santiago Villaronga
Associate Director, Fresh Prints
Evaluates over 6000 calls every month
“…honestly its been amazing. For the cost of a project manager, in the United states, we cover over 6000 calls on Insight7 every month”
Elise Dietrich
CPO, Tripleten
Days of work, done in minutes
“…honestly its been amazing. For the cost of a project manager, in the United states, we cover over 6000 calls on Insight7 every month”
Kevin-Smith
Kevin Smith
Partner, Riggs Partners
4.9 rating on G2
Trusted by 1000+ high-growth businesses
HIPAA & SOC 2 compliant
Enterprise grade security
Your conversations are sensitive.
We engineered for that.
256-bit AES and 256-bit SSL/TLS encryption
Regular impact assessments
No AI training with your data
PII/PHI Redaction
SOC 2 Type II
Certified
HIPAA
Compliant
GDPR
Compliant
AWS Partner
Verified
Google Cloud
Partner

Ready to turn conversations
into compounding advantage?

See exactly how Insight7 surfaces revenue signals, coaching gaps, and customer insights across every call you run.
Webinar on Sep 26: How VOC Reveals Opportunities NPS Misses
Learn how Voice of the Customer (VOC) analysis goes beyond NPS to reveal hidden opportunities, unmet needs, and risks—helping you drive smarter decisions and stronger customer loyalty.