Serve every borrower, policyholder
and account holder, on every call.

Applications stall, payments slip, and service lines stay busy while compliance reviews only a sample of calls. Insight7 AI agents follow up, collect and resolve requests within your rules, and every conversation, AI or human, is checked against them.

insight7.io

Compliance review2,310 conversations checked today

AllFlagged 3

AdaPayment reminder · 2m 10sAI agent98%

NinaLoan enquiry · 7m 30sTeam91%

MaxCard dispute · 4m 05sAI agent86%

SamCollections call · 6m 12sTeam58%

SamSkipped the debt recovery disclosureTeam58%

JordanQuoted a rate before approvalTeam61%

MaxCustomer mentioned hardship twiceAI agent86%

Features

Applications finished, not abandoned

Agents follow up on every lead and stalled application within minutes, walk applicants through the missing steps, and hand qualified ones to your team.

Leo · Car loan$18,000 applicationStalled 3 daysCompleted

Personal details

ID verified

Upload a bank statement

Sign the agreement

Ada called Leo and sent the upload link.

Application finished with Ada

Collections that stay compliant

Agents remind customers before each due date, recover failed payments, and agree plans within your limits, with calling hours and disclosures built in.

Calls 8 am to 8 pm, local timeHours

At most 3 contacts a weekLimit

Debt recovery disclosure on every callDisclosure

Hardship goes to your teamEscalation

Tested on 250 simulated conversations98%

Account requests resolved on the first call

Agents handle balance questions, card and account updates, and policy changes, and pass complex cases to your team with a summary.

Leo · card blocked abroadUnblocked

Nina · update her addressUpdated

Ava · balance and due dateAnswered

Sam · disputes a chargeTo Sarah

Maya · add a beneficiaryUpdated

Jordan · raise his card limitTo Sarah

Every conversation checked against your rules

Score every call against required disclosures, scripts and regulations, and coach your team on the conversations that miss them.

Compliance scorecardAI agents

Team

Disclosures read100%86%

Identity verified100%92%

Script followed97%81%

Complaint handled94%88%

Frequently Asked Questions

How do you keep conversations compliant?

Build rules for disclosures, calling hours, contact limits and your internal policies. Every conversation is checked, and exceptions are flagged for review.

Is customer data secure?

Insight7 is SOC 2 Type II and HIPAA compliant, encrypts data at rest and in transit, and never trains AI on your data.

Can agents take payments?

Yes. Payments run through your existing gateway, and your loan or billing system is updated automatically.

Does it work in local languages?

Yes. Agents speak three major Nigerian languages, including Pidgin, with local hosting available.

What do we need to get started?

Your scripts and policies, CRM and core system access, and a phone line. Most teams go live within 2 weeks.

What changes when every conversation counts

These teams went from hours of manual review to instant, structured insights. Here’s what that unlocked.

It’s fast and accurate

“It’s fast, accurate, and saves our team hundreds of hours every week, giving us confidence to keep scaling hiring without sacrificing quality or fairness”