How to Implement AI for Customer Feedback Analysis: Challenges and Best Practices 
Customer feedback is a valuable asset for any business. It helps companies understand what customers…
Bella WilliamsOctober 20, 2024
How to Harness Customer Interviews to Build the Right Product
Product discovery undoubtedly is the customer-centric approach to determining whether or not a product or…
Bella WilliamsNovember 10, 2023
Why It’s A Bad Idea To Wait Until Customers Churn To Engage Them 
"Our CEO prioritized speaking with customers during churn" is something I hear over and over…
Odun OdubanjoOctober 5, 2023
How to Analyze Interview Transcripts with AI Tools
Interviews offer a goldmine of rich data - if you ask the right questions and…
Bella WilliamsJuly 29, 2025
10 Best Product Survey Questions To Ask For Customer Feedback
Building a great product doesn't end there, putting into consideration what your customers think about…
Bella WilliamsJuly 21, 2024
The Power of User Interviews in Building Successful Products
User interviews are the gold mine of product development. As someone who has worked on…
Bella WilliamsJuly 30, 2023
