Uncategorized 4 Quick Rapport Building Tactics For Faster Discovery CallsFirst impressions on intake calls can make or break the deal. When your prospect hops…Kehinde FatosaJune 24, 2025
Featured PostsUncategorized Insight7 Launches ‘Call Evaluation’ Platform To Unlock Insights From Customer And Employee Calls At ScaleNew AI powered platform turns conversations into insights for quality assurance, performance gains, and coaching…Kehinde FatosaJune 24, 2025
Uncategorized The 3 Layer Framework for Turning Customer Conversations into Business DecisionsMost teams don’t have a data problem. They have a signal extraction problem. Especially when…Kehinde FatosaJune 24, 2025
Uncategorized 3 Questions to Ask in Onboarding Calls to Ensure Customer SuccessGetting new customers onboarded isn’t just a routine task, it’s a critical moment that sets…Kehinde FatosaJune 24, 2025
Uncategorized 3 Questions to Ask in Sales Calls to Uncover Objections EarlyIf you’ve spent any time in sales, you know objections are part of the game.…Kehinde FatosaJune 24, 2025
Uncategorized How to Standardize Call Reviews to Drive Consistent Team PerformanceThe Hidden Reason Your Call Reviews Aren’t Driving Performance (And What to Do Instead) Let’s…Kehinde FatosaJune 24, 2025
Uncategorized Spotting Call Issues Quickly: Why Speed Is Critical for Call QualityIn most teams, evaluating calls is like playing detective in the dark. You press play.…Kehinde FatosaJune 24, 2025
Uncategorized Top KPIs for Measuring Call Quality Across Diverse Customer PersonasYou’ve just wrapped two calls with two very different buyers. The first was a technical…Kehinde FatosaJune 24, 2025
Uncategorized How to Avoid Intake Call Errors That Hurt RetentionWhen retention drops, most teams blame marketing, messaging, or product. Rarely do they look at…Kehinde FatosaJune 24, 2025
Uncategorized How to Calibrate Call Evaluation Scores Across Dispersed TeamsYou’ve just wrapped a call. You thought it was decent, maybe even great. Clear next…Kehinde FatosaJune 24, 2025