Extract actionable Insights
from conversations
from conversations
Analyze video, audio and text documents
in a simple, intuitive experience
Bulk Upload
Easily upload up to 100 files at once from Google Drive, OneDrive, Teams, or Zoom.
Compatible with Major File Formats
Supports text formats (docx, txt, pdf, csv) and video/audio formats (mp3, mp4, mov, wav, avi).
Advanced Transcription with Privacy Protection
Accurate transcription in over 60 languages, with custom vocabulary support & automatic PII redaction for data privacy.
Identify Patterns and Themes
Discover trends, sentiments and themes in your data without the need for manual coding.
Instantly Extract Key Quotes & Compare Insights
Pull key quotes and use the Research Matrix, along with other tools, to compare insights across your data.
Explore Data Deeply with AskSev
Use AskSev, your AI research assistant, to question your data and uncover deeper insights across all your files.
Evaluate Calls
Automatically Assess Recorded Calls for Performance, Compliance, and Outcomes
Customer Service & Sales Performance
Evaluate customer service and sales calls to ensure quality and identify coaching opportunities
Program & Process Effectiveness
Assess programs and processes to uncover trends and ensure continuous improvement.
Compliance & Risk Management
Quickly review interactions to ensure regulatory compliance, identify risks, and mitigate potential issues.
Create Data-Driven Assets
Build custom dashboards to visualize insights, then transform findings into targeted personas, segments, & content.
Create Visual Maps
Use different charts, journey maps & mind maps to reveal insights and opportunities.
Share Findings with Stakeholders
Compile your insights into detailed reports and download comprehensive analyses.