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customer empathy

Customer empathy customer interviews Product Discovery

Leveraging Customer Empathy to Ship Delightful Products

Customer empathy is the ability to deeply understand and relate to the thoughts, feelings, and…

<img alt='Odun Odubanjo' src='https://secure.gravatar.com/avatar/c01532830019165107fce60cc3bdb473?s=70&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/c01532830019165107fce60cc3bdb473?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo' height='70' width='70' decoding='async'/>

Odun OdubanjoJune 20, 2024

product survey

Customer empathy Product Discovery

Why It’s A Bad Idea To Wait Until Customers Churn To Engage Them

"Our CEO prioritized speaking with customers during churn" is something I hear over and over…

<img alt='Odun Odubanjo' src='https://secure.gravatar.com/avatar/c01532830019165107fce60cc3bdb473?s=70&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/c01532830019165107fce60cc3bdb473?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo' height='70' width='70' decoding='async'/>

Odun OdubanjoOctober 5, 2023

Product sense

Customer empathy Product development Product sense

How to Develop Product Sense as a B2B Product Manager

Product sense Product sense is a crucial skill for anyone involved in B2B product development.…

GloriaOctober 6, 2023