Changelog

This week brings an Insights tab for voice campaigns that shows what your callers really say and where your agent

This week brings outbound text campaigns over SMS and WhatsApp, simulated test conversations for your campaign agents, and a daily

This week brings voice campaigns in Yoruba, Igbo, and Nigerian Pidgin, browser testing for every campaign type, and training scenarios

This week’s updates give teams more ways to scale customer engagement, training, and hiring workflows in Insight7, with broader voice

This week brings inbound voice lines that customers can ring, voice campaigns in Yoruba and Igbo, and trainings you can

This week brings a lower-cost way to run voice campaigns, local phone numbers for calling contacts in Nigeria, and mobile

This week brings two-way Yoruba and Igbo voice calls, mobile scorecards that score every criterion on its own, and a

This week brings a fix for a silent call-import issue that could leave new calls stuck while syncs still appeared

Ask growth questions in a chat interface, get follow-up emails drafted for your approval, and build a full course from

Coaching programs, practice from a phone browser, and a weekly digest that names the two criteria each agent needs work