Create instant knowledge assessments to test understanding, validate learning, and measure retention using natural language prompts.

Accessing Knowledge Assessment Creation #

Step 1: Navigate to New Training #

1. Login to your Insight7 account at https://app.insight7.io
2. From your sidebar, click Training
3. Click on New Training
4. Select Create from Prompt

Step 2: Choose Knowledge Assessment #

Select Knowledge Assessment

• Practice scenarios to test understanding
• Validate what people know
• Assess retention and comprehension
• Measure learning effectiveness

Creating Knowledge Assessment Training #

Step 3: Write Your Assessment Prompt #

Create from Prompt:

• Type what you want to test
• AI generates complete assessment instantly

Or Upload Files:

• Add materials to test knowledge on
• Supported formats: PDF, DOC, DOCX, TXT, CSV, XLSX

Good assessment prompt examples:

Product Knowledge:

• “Test understanding of our product features, pricing tiers, and use cases”
• “Assess knowledge of how our platform integrates with third-party tools”
• “Evaluate understanding of product roadmap and competitive positioning”

Process Knowledge:

• “Test knowledge of customer onboarding procedures and best practices”
• “Assess understanding of escalation protocols and SLA requirements”
• “Evaluate knowledge of billing and renewal processes”

Compliance & Policy:

• “Test understanding of data privacy and security policies”
• “Assess knowledge of regulatory compliance requirements”
• “Evaluate understanding of company code of conduct”

Industry Knowledge:

• “Test understanding of market trends and competitive landscape”
• “Assess knowledge of industry regulations and standards”
• “Evaluate understanding of customer pain points and needs”

Step 4: Configure Assessment Settings #

Delivery Mode:

Chat

• Text-based conversation
• Type responses to questions
• Good for detailed written answers
• Easier for complex topics

Voice

• Realistic phone simulation
• Speak answers naturally
• Tests verbal explanation skills
• More realistic for client-facing roles

Evaluation Criteria:

Choose how knowledge will be assessed:

Auto-generate criteria (Recommended)

• AI creates assessment framework
• Based on your prompt content
• Covers key knowledge areas

Select evaluation criteria

Select criteria matching what you’re testing.

Step 5: Assign Learners (Optional) #

Select who will take the assessment:

• Search by name to find specific people
• Click Select All to assign to entire team
• Or skip and assign later

Why assign:

• Ensure required training completion
• Track knowledge gaps across team
• Identify who needs additional training
• Measure team-wide understanding

Step 6: Generate Assessment #

Click Generate Training to create your knowledge test.

The AI will:

• Create realistic assessment scenarios
• Build evaluation framework
• Set up scoring criteria
• Make it ready for immediate use

Taking the Knowledge Assessment #

Participants will:

1. Receive the assessment
2. Answer questions or complete scenarios
3. Demonstrate their understanding
4. Get scored based on accuracy and completeness

Best Practices #

Clear Assessment Objectives:

• Define exactly what you’re testing
• Focus on critical knowledge areas
• Include practical application questions
• Test understanding, not just memorization

Upload Reference Materials:

• Product documentation to test on
• Training materials covered
• Policy documents to assess
• Process guides to validate

Regular Assessment Schedule:

• Post-training validation
• Quarterly knowledge checks
• Pre-certification testing
• After major product updates

Use Results for Development:

• Identify knowledge gaps
• Create targeted training
• Track improvement over time
• Validate training effectiveness

Common Use Cases #

Onboarding Validation

• Test new hire product knowledge
• Assess process understanding
• Validate training completion
• Ensure readiness for live work

Certification Programs

• Pre-certification testing
• Skill validation
• Competency assessment
• Ongoing recertification

Post-Training Assessment

• Measure workshop retention
• Validate learning outcomes
• Identify additional training needs
• Prove training ROI

Compliance Testing

• Policy understanding
• Regulatory compliance
• Security awareness
• Code of conduct

Product Launch Readiness

• New feature knowledge
• Competitive positioning
• Pricing and packaging
• Use case understanding