Key Metrics for Evaluating Customer Service Calls with AI AICustomerCustomer Analysis Key Metrics for Evaluating Customer Service Calls with AINavigating the modern landscape of customer service demands a blend of innovation and precision. Imagine…Bella WilliamsJune 7, 2024
Why is Customer Insights Important for Startup Businesses Customercustomer interviews Why is Customer Insights Important for Startup BusinessesIn today's rapidly evolving digital landscape, businesses face the challenge of meeting and exceeding customer…Bella WilliamsNovember 16, 2023
What Is Insight? How To Use Customer Insights to Your Advantage as a Start-Up Business Customer What Is Insight? How To Use Customer Insights to Your Advantage as a Start-Up BusinessStarting and managing a start-up business is no easy task. The key to success often…Bella WilliamsOctober 30, 2023
Customer Sentiment: How To Measure With AI AICustomer Customer Sentiment: How To Measure With AICustomer sentiment is a fundamental metric in business success for a variety of reasons. The…Bella WilliamsJuly 19, 2024
Generating Better Ideas for Your Products — Lessons from Teresa Torres Customercustomer interviewsProductProduct DevelopmentProduct DiscoveryProduct Vision Generating Better Ideas for Your Products — Lessons from Teresa TorresIf you are a product manager, designer, or researcher, unless you are Teresa Torres, you…Bella WilliamsJuly 13, 2023
How Customer Empathy Helps Product Teams Build Great Products CustomerProduct DevelopmentProduct Discovery How Customer Empathy Helps Product Teams Build Great ProductsWhat is empathy in product development? Empathy is the ability to understand and share the…Bella WilliamsJuly 21, 2024
Essential Customer Discovery Process for B2B Startups Customer Essential Customer Discovery Process for B2B StartupsImagine diving into a dark hole without knowing the depth, or attempting to paint a…Bella WilliamsFebruary 27, 2024
How to get more users for your Saas Product Customer How to get more users for your Saas ProductNo matter what type of Saas product you are selling, getting more users is key…Bella WilliamsJuly 18, 2024
Feedback Analysis: How to analyze and gain insight from customer feedback Customer Feedback Analysis: How to analyze and gain insight from customer feedbackDo you want to learn how to analyze customer feedback and discover insights and opportunities…Bella WilliamsJuly 21, 2024