How AI Insights from Customer Service Calls Can Inform Marketing Strategies 
Imagine a bustling customer service center where every call holds the potential to unlock hidden…
Bella WilliamsJune 7, 2024
How AI Insights from Customer Service Calls Can Drive Process Improvements
In a fast-paced world where customer experiences can make or break a business, harnessing AI…
Bella WilliamsJune 7, 2024
Turning Customer Feedback from Service Calls into Marketing Gold
Imagine a sales call where a customer shares their experience, frustrations, and hopes. This genuine…
Bella WilliamsJune 7, 2024
The Benefits of AI in Monitoring and Improving Customer Service Calls
Customer service calls are a treasure trove of valuable insights, yet manually analyzing hours of…
Bella WilliamsJune 7, 2024
Why is Customer Insights Important for Startup Businesses
In today's rapidly evolving digital landscape, businesses face the challenge of meeting and exceeding customer…
Bella WilliamsNovember 16, 2023
What Is Insight? How To Use Customer Insights to Your Advantage as a Start-Up Business
Starting and managing a start-up business is no easy task. The key to success often…
Bella WilliamsOctober 30, 2023
Customer Sentiment: How To Measure With AI
Customer sentiment is a fundamental metric in business success for a variety of reasons. The…
Bella WilliamsJuly 19, 2024
Generating Better Ideas for Your Products — Lessons from Teresa Torres
If you are a product manager, designer, or researcher, unless you are Teresa Torres, you…
Bella WilliamsJuly 13, 2023
How Customer Empathy Helps Product Teams Build Great Products
What is empathy in product development? Empathy is the ability to understand and share the…
Bella WilliamsJuly 21, 2024
Essential Customer Discovery Process for B2B Startups
Imagine diving into a dark hole without knowing the depth, or attempting to paint a…
Bella WilliamsFebruary 27, 2024
