Connect Insight7 to your Vonage Business account to automatically import recorded calls. No more manual uploads, your conversations are analyzed within minutes. Get AI-powered insights, monitor compliance, and maintain consistent quality across every interaction.
Vonage Business powers critical customer and internal conversations, but without automation, those recordings often remain unused in archives. Valuable insights sit locked away in raw audio files, and manual review is slow and inconsistent, making it nearly impossible to analyze calls at scale.
Insight7 solves this by connecting directly to your Vonage Business account. Once authorized, it automatically imports recorded calls, no downloading, renaming, or re-uploading required. Whether it’s a fresh conversation or an archived call, Insight7 securely retrieves them and begins real-time analysis.
Each imported call is evaluated for quality, sentiment shifts, silence patterns, and other key communication signals using AI. Insight7’s dashboards summarize trends over time, flag risks early, and highlight opportunities for improvement, turning Vonage Business Calls into a continuous source of actionable insight without adding to your workload.