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Customer Insights and CX Strategy To Boost Profitability With Camilla Ferreira – Part 2 CustomerCustomer empathyCustomer Insights Customer Insights and CX Strategy To Boost Profitability With Camilla Ferreira – Part 2When we think about customer support, it’s often labeled a cost center, a necessary expense…Kehinde FatosaJuly 29, 2025
The 10-Minute Job: How to Summarize Customer Calls Without Losing Insight AI-Driven Call ReviewsCustomer The 10-Minute Job: How to Summarize Customer Calls Without Losing InsightMany teams still spend too much time trying to summarize customer calls. Even worse, they…Kehinde FatosaJuly 11, 2025
5 Habits of High Performing Customer Facing Teams CustomerWorkplace Culture 5 Habits of High Performing Customer Facing TeamsIn today’s competitive landscape, customer facing teams must go beyond guesswork and outdated reports. The…Kehinde FatosaJuly 11, 2025