Spotting Call Issues Quickly: Why Speed Is Critical for Call Quality 
In most teams, evaluating calls is like playing detective in the dark. You press play.…
Kehinde FatosaJuly 29, 2025
How to Calibrate Call Evaluation Scores Across Dispersed Teams
You’ve just wrapped a call. You thought it was decent, maybe even great. Clear next…
Kehinde FatosaJuly 29, 2025
The Real Cost of Manual Interview Analysis and How Automation Improves Decision Making Speed
In every company, there's a hidden tax, paid not in dollars, but in hours. It's…
Kehinde FatosaJuly 29, 2025
Why “Great Job” Isn’t Good Enough in Sales Calls
Why surface level feedback is stalling your sales team (and what to do instead) You…
Kehinde FatosaJuly 10, 2025
How to Calibrate Call Evaluation Scores for Your Team
Getting everyone on the same page when evaluating calls can be tough. Inconsistent call evaluation…
Kehinde FatosaJuly 11, 2025
Call Reviews Take Too Long – Here’s How Customer Support Teams Can Spot Issues Faster 
For customer support teams, call reviews are crucial for improving service quality, ensuring compliance, and…
Hello InsightJuly 17, 2025
