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Test Message Resonance: Find Out Which Messages Stick β€” and Which Ones Fall Flat

TL;DR: What this template does

This template analyzes recorded sales or campaign calls to identify which messages resonated most β€” and which didn’t land.
Upload voice-of-customer interactions, and get a report showing emotional responses, confusion triggers, and quote-backed insights.

Why resonance matters more than delivery

It’s not just what you said β€” it’s what they heard.

This template helps you measure message effectiveness in real conversations, so you can sharpen, replace, or double down.

Definition: Message resonance is the degree to which language or positioning connects emotionally or cognitively with your audience β€” observable through reactions, follow-up questions, and tone.

How does this template work?

Step 1: Upload Campaign or Sales Call Recordings
  • Works with demo calls, webinars, outbound pitch recordings, etc.
  • Accepts audio, video, or transcripts
  • Best with 8–15 calls per message variant or campaign
Step 2: Extract Customer Insights
  • AI tags tone shifts, hesitation, follow-up requests, objections
  • Detects emotional language that signals engagement or rejection
  • Maps moments of resonance by message type and placement
Step 3: Output β€” Message Resonance Report
  • Chart of what landed vs. what didn’t
  • Sentiment heatmap across message stages
  • Downloadable for marketing, product, and enablement teams

What benefits does this template provide?

BenefitDescriptionImpact
Sharper MessagingImprove campaign clarity and reduce copy confusionBoost conversion + trust
Campaign OptimizationKnow what works before scaling spendSave time and budget
Enablement InsightsTrain reps on what actually connectsImprove sales performance
Language TestingRun A/B tests based on real reactionsFaster iteration cycles

How do different teams use this template?

PMMs β€” Optimize core messages pre-launch
Growth Marketers β€” Tune landing pages, ads, and emails
Sales Enablement β€” Train reps using real win/loss language patterns
Founders β€” Validate early-stage pitch copy with live reactions

Frequently Asked Questions

How does Insight7 decide what β€œfalls flat”?
It flags language that’s ignored, misunderstood, or met with skepticism β€” and scores it lower in terms of emotional impact or follow-up engagement.
Does this analyze body language or just language?

Language only β€” but it’s deeply tuned to verbal and tonal cues.

How does this differ from click testing or surveys?

It’s behavior-based β€” not hypothetical. You’re seeing real-world responses, not guesses.

What Teams Are Saying

“This helped us spot exactly where prospects got confused β€” and which message finally clicked. We adjusted fast and saw results immediately.”


β€” Ryan Levander, Research Consultant

Want to test messaging the way your audience actually hears it?

Webinar on July 30: Catch Coaching Signals While Calls Are Still Fresh
Join us to learn how to identify coaching moments from customer calls in real time and improve your team’s performance.