Customer empathycustomer interviewsProduct Discovery Leveraging Customer Empathy to Ship Delightful ProductsCustomer empathy is the ability to deeply understand and relate to the thoughts, feelings, and…Odun OdubanjoJune 20, 2024
Customer empathyProduct Discovery Why It’s A Bad Idea To Wait Until Customers Churn To Engage Them"Our CEO prioritized speaking with customers during churn" is something I hear over and over…Odun OdubanjoOctober 5, 2023
CustomerProduct developmentProduct Discovery How Customer Empathy Helps Product Teams Build Great ProductsWhat is empathy in product development? Empathy is the ability to understand and share the…Anu OdubanjoJuly 21, 2024
