Integration

8x8 <> Insight7

Seamlessly Sync 8×8 Calls for Instant, AI Driven Analytics

About This Integration

Connect Insight7 to your 8×8 account and automatically import call recordings without lifting a finger. Gain fast, AI powered call analytics to identify trends, flag risks, and maintain quality across your communications, all in minutes.

8×8 handles a massive volume of business calls, but extracting meaningful insights from all that data can be challenging. While 8×8 offers basic call management, it doesn’t provide comprehensive AI-driven analysis for quality, behavior, or compliance trends.

Insight7 bridges this gap by linking directly to your 8×8 account. Once connected, it continuously pulls in call recordings, no manual downloads or uploads required. Calls flow directly from 8×8 into Insight7.

Each call is then analyzed using advanced AI algorithms. You’ll quickly spot compliance risks, coaching opportunities, and consistent performance patterns. Insight7’s intuitive dashboards let you zoom out to monitor team-wide trends or drill down into individual interactions, without adding extra work to your day.

How it Works

Connect 8×8

Securely authorize Insight7 to access your 8×8 call recordings.

Auto Sync & Analyze

Recordings are automatically imported and processed.

Get Insights Instantly

View trends, identify risks, and take action in real time.

What Happens After You Connect 8x8?

Once connected, Insight7 continuously syncs recorded calls and transcripts directly from your 8×8 account.

You can:
Skip the downloads – Insight7 automatically imports new recordings as they become available. No manual uploads needed.
Unlock instant analytics – Every synced conversation is evaluated immediately for patterns, risks, and opportunities.
Work as usual – Insight7 integrates quietly in the background, no changes to how you handle calls required.

It’s the easiest way to turn your 8×8 recordings into actionable insights in real time.

Frequently Asked Questions

Do I need to manually upload 8x8 calls?

No. Insight7 connects directly to your 8×8 account and syncs calls automatically.

Is my 8x8 data secure with Insight7?

Absolutely. All data is encrypted during transfer and storage.

How quickly will I see call insights?

Most calls are processed within minutes of syncing.

Connect your 8x8 account now

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Hear from our customers

“We can now review customer calls for insights quality in minutes vs weeks. We also identify opportunities to improve our customer experience and increase sales like we never did before.”

“Before we got Insight7, I would spend days getting recordings transcribed, highlighting interesting quotes, and aggregating those quotes into insights. Now I just upload the recordings into Insight7 and all that work is done for me in a matter of minutes.”

“Insight7 is accurate in transcribing and has unique analysis capabilities other tools don’t have. I love the customer service too. It's exceptionally good.”

“I've been doing market research analysis for 40 years and Insight7 has been a huge help. It is super fast and convenient, absolutely fantastic so far!”

“Insight7 is a great tool and I am using it more and more every day. The time to insight is impressive, enabling me to take research or customer calls and turn them into Insights I can act off of.”