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Convert More Shoppers &
Deliver 5-Star Service — At Scale

Turn every customer and support call into insights that drive sales, loyalty, and brand trust.

Key Benefits

Boost Conversions
Identify call tactics that turn browsers into buyers
and recover stalled sales.
Smarter Coaching, Less Guesswork
Automated scorecards highlight agent performance
across sales, returns, and support.
Catch Buying Signals & Service Risks
Surface upsell opportunities, objections, and
dissatisfaction before they impact revenue.
Team Performance Visibility
Dashboards show agent trends in cart recovery,
upsell performance, and service response.

How it Works

Loved by 500+ insights and customer teams

Hear from our customers

Compliance & Security
SOC 2, GDPR, compliant — protecting customer payment and personal data.
HIPAA
HIPAA Compliant
SOC 2 Type II
Service Organization Control Report
GDPR
General Data Protection Regulation
AWS Partner

Make Every Customer Call Count

Webinar on Sep 26: How VOC Reveals Opportunities NPS Misses
Learn how Voice of the Customer (VOC) analysis goes beyond NPS to reveal hidden opportunities, unmet needs, and risks—helping you drive smarter decisions and stronger customer loyalty.