Automatically detect strengths and gaps across communication skills like empathy, clarity, tone, listening, questioning, structure, and goal alignment.
Personalized, Data-Driven Feedback
Get precise, context-aware coaching feedback based on how users actually behave in simulated conversations—not generic advice.
Accelerate Learning & Development at Scale
Whether training 5 or 5,000 people, use structured roleplay and scenario-based learning to strengthen onboarding, coaching, and performance development.
Repeatable, Consistent Training
Deliver standardized coaching aligned to your organization’s playbooks, scripts, frameworks, and processes.
Track Growth Over Time
Visual dashboards highlight improvement areas, behavioral trends, and measurable progression across practice sessions.
Use Cases
Sales – Sell More Through Better Conversations
AI coaching helps sales reps improve objection handling, qualification, and messaging through realistic roleplay and targeted feedback, leading to higher conversions, faster onboarding, and greater confidence.
Objection Handling
Discovery Call​
Prospecting/Cold Call​​
Product Pitch
Negotiation & Pricing​
Prospecting/Cold Call
Renewal & Upsell
Product/Process Knowledge Test
Tool-Specific Knowledge Test
Post-Training Reinforcement
Customer Service – Serve Customers Well
Customer service teams handle high volumes of complex interactions, and AI coaching helps them improve consistency, empathy, and resolution speed for a better customer experience.
Customer Complaint Handling
Support Ticket Resolution
Proactive Customer Success
Product/Process Knowledge Test
Tool-Specific Knowledge Test
Post-Training Reinforcement
Leadership – Lead with Confidence
Leaders often struggle with feedback, coaching, and conflict management, and AI coaching helps them practice real scenarios and get actionable insights that boost team engagement and overall leadership performance.
Performance Feedback
Coaching Conversations
Difficult Conversations
Delegation & Empowerment
Team Conflict Mediation
Recognition & Motivation
Post-Training Reinforcement
How it Works
Configure the Session Context
Set the session goal, choose your use case (Sales, CS, Leadership), select a scenario, define the AI persona, and attach any supporting documents (playbooks, scripts, rubrics, SOPs) that guide how the AI should behave.
Choose a Template or Create Your Own
Use prebuilt simulation templates or design custom ones to match your org’s specific training workflows, standards, and communication expectations.
AI Roleplay & Conversation Simulation
The AI adopts the role of a customer, prospect, employee, or team member.
Users engage in dynamic, realistic conversations designed to build real-world skills.
Automated Coaching Intelligence
Every simulation is evaluated across communication patterns such as clarity, empathy, listening, structure, tone, and goal alignment.
Receive summaries, key insights, and targeted improvement suggestions.
Guided Reflection & Post-Simulation Coaching
After the roleplay, the AI coach helps users reflect, understand what worked, identify gaps, and reinforce learning with follow-up prompts, micro-drills, or tailored practice recommendations.
Webinar on Sep 26: How VOC Reveals Opportunities NPS Misses
Learn how Voice of the Customer (VOC) analysis goes beyond NPS to reveal hidden opportunities, unmet needs, and risks—helping you drive smarter decisions and stronger customer loyalty.
