AICustomerCustomer Analysis How AI Insights from Customer Service Calls Can Drive Process ImprovementsIn a fast-paced world where customer experiences can make or break a business, harnessing AI…Bella WilliamsJune 7, 2024
AICustomerCustomer Analysis Turning Customer Feedback from Service Calls into Marketing GoldImagine a sales call where a customer shares their experience, frustrations, and hopes. This genuine…Bella WilliamsJune 7, 2024
AICustomerCustomer Analysis The Benefits of AI in Monitoring and Improving Customer Service CallsCustomer service calls are a treasure trove of valuable insights, yet manually analyzing hours of…Bella WilliamsJune 7, 2024
Customercustomer interviews Why is Customer Insights Important for Startup BusinessesIn today's rapidly evolving digital landscape, businesses face the challenge of meeting and exceeding customer…Charles AdomNovember 16, 2023
Customer What Is Insight? How To Use Customer Insights to Your Advantage as a Start-Up BusinessStarting and managing a start-up business is no easy task. The key to success often…Charles AdomOctober 30, 2023
AICustomer Customer Sentiment: How To Measure With AICustomer sentiment is a fundamental metric in business success for a variety of reasons. The…GloriaJuly 19, 2024
Customercustomer interviewsProductProduct developmentProduct DiscoveryProduct Vision Generating Better Ideas for Your Products — Lessons from Teresa TorresIf you are a product manager, designer, or researcher, unless you are Teresa Torres, you…Bella WilliamsJuly 13, 2023
CustomerProduct developmentProduct Discovery How Customer Empathy Helps Product Teams Build Great ProductsWhat is empathy in product development? Empathy is the ability to understand and share the…Anu OdubanjoJuly 21, 2024
Customer Essential Customer Discovery Process for B2B StartupsImagine diving into a dark hole without knowing the depth, or attempting to paint a…Bella WilliamsFebruary 27, 2024
Customer How to get more users for your Saas ProductNo matter what type of Saas product you are selling, getting more users is key…Bella WilliamsJuly 18, 2024