Culture as Strategy: Translating Values into Measurable CX Impact Customer Insights Culture as Strategy: Translating Values into Measurable CX ImpactOn this episode of The Insight Frontier, we’re joined by Annette Franz, a recognized leader…Kehinde FatosaAugust 14, 2025
Boost Your Revenue Forecasting with AI Driven Call Analytics Software Analysis AI toolsCustomer Insights Boost Your Revenue Forecasting with AI Driven Call Analytics SoftwareHow AI Call Analytics Software Supports Long-Term Revenue Forecasting In today’s competitive business environment, AI…Bella WilliamsAugust 15, 2025
Customer Sentiment Analysis: How to Use Call Analytics Effectively Over Time Analysis AI toolsCustomer Insights Customer Sentiment Analysis: How to Use Call Analytics Effectively Over TimeIn today’s competitive business landscape, understanding how customers feel about your brand, products, and services…Bella WilliamsAugust 14, 2025
Tracking Conversion Drop-Offs with AI Call Analytics Analysis AI toolsCustomer Insights Tracking Conversion Drop-Offs with AI Call AnalyticsTracking Conversion Drop-Offs with AI Call Analytics Understanding customer interactions is vital for B2B companies…Bella WilliamsAugust 14, 2025
Sales Call Analytics: How to Identify and Close Skill Gaps Analysis AI toolsCustomer Insights Sales Call Analytics: How to Identify and Close Skill GapsHow to Identify and Close Skill Gaps with Sales Call Analytics Identifying and closing skill…Bella WilliamsAugust 14, 2025
How Inbound Call Analytics Reduces Missed Follow Up Opportunities Analysis AI toolsCustomer Insights How Inbound Call Analytics Reduces Missed Follow Up OpportunitiesIn today’s hyper-competitive B2B environment, every customer interaction matters, especially inbound calls, which often represent…Bella WilliamsAugust 14, 2025
AI Call Analytics: 7 Advanced Metrics That Unlock Hidden Insights Analysis AI toolsCustomer Insights AI Call Analytics: 7 Advanced Metrics That Unlock Hidden Insights7 Metrics Only Advanced AI Call Analytics Can Reveal In today’s fast-paced business environment, understanding…Bella WilliamsAugust 14, 2025
Sales Team Performance Targets: How to Measure and Improve with Call Analytics Analysis AI toolsCustomer Insights Sales Team Performance Targets: How to Measure and Improve with Call AnalyticsIn today’s competitive sales environment, setting and tracking sales team performance targets is essential to…Bella WilliamsAugust 14, 2025
AI Call Analysis: 8 Best Tools for Recording & Analyzing Customer Calls AI Marketing ToolsCustomer AnalysisCustomer Insightscustomer interviewsMarketing ResearchQualitative analysis AI Call Analysis: 8 Best Tools for Recording & Analyzing Customer CallsEvery business thrives on understanding its customers. But let's be honest, those countless hours of…Bella WilliamsJuly 23, 2025
Why Companies Struggle With Customer Insights – With Sandra Cruz Customer AnalysisCustomer empathyCustomer FeedbackCustomer Insights Why Companies Struggle With Customer Insights – With Sandra CruzEveryone talks about “being customer centric.” But few know how to turn that talk into…Kehinde FatosaJuly 10, 2025