Best agent assist solutions for teams handling high-emotion calls AI Best agent assist solutions for teams handling high-emotion callsHandling high-emotion calls can be one of the most challenging aspects of customer service. Whether…Bella WilliamsJanuary 29, 2026
Real-time call guidance for de-escalation language and tone AI Real-time call guidance for de-escalation language and toneIn sales, customer service, and support conversations, difficult moments are inevitable. Price objections, competitive comparisons,…Bella WilliamsJanuary 29, 2026
Real-time agent assist for de-escalating tense customer conversations AI Real-time agent assist for de-escalating tense customer conversationsIn the world of customer service, conversations can quickly escalate into tense situations. Whether it’s…Bella WilliamsJanuary 29, 2026
AI agent assist tools that recognize objection patterns and prompt responses AI AI agent assist tools that recognize objection patterns and prompt responsesIn sales, customer service, and support conversations, agents often encounter difficult moments that can make…Bella WilliamsJanuary 29, 2026
Agent assist contact center solutions for common objection scenarios AI Agent assist contact center solutions for common objection scenariosBlog content for Agent assist contact center solutions for common objection scenarios - comprehensive roleplay…Bella WilliamsJanuary 29, 2026
How agent assist builds objection handling confidence in newer agents AI How agent assist builds objection handling confidence in newer agentsIn sales and customer service, conversations often hit difficult moments—price objections, competitive comparisons, or frustrated…Bella WilliamsJanuary 29, 2026
Financial services: Real-time guidance for handling rate and fee objections AI Financial services: Real-time guidance for handling rate and fee objectionsIn the world of financial services, customer interactions can often become challenging, especially when it…Bella WilliamsJanuary 29, 2026
Insurance teams: Using agent assist to handle coverage objections AI Insurance teams: Using agent assist to handle coverage objectionsIn the world of insurance, conversations with customers can often take a challenging turn. Agents…Bella WilliamsJanuary 29, 2026
Real-time coaching for agents who struggle with pushback from customers AI Real-time coaching for agents who struggle with pushback from customersIn sales and customer service, interactions with customers can quickly become challenging. Agents often face…Bella WilliamsJanuary 29, 2026
Best agent assist solutions for teams handling billing objections AI Best agent assist solutions for teams handling billing objectionsIn the world of customer service, billing objections can often lead to tense conversations that…Bella WilliamsJanuary 29, 2026