Pricing

Trusted by 500+ Businesses

Annual (2 Months Off)

Monthly

Starter

Individuals exploring
call insights

$ 16

per month

Billed $190/Year

Get Started

1 User

10 Call/Transcript Analysis

1 Project Analysis

Transcription in English

Basic Dashboards

Live Chat

Pro

Professionals analyzing
more volume

$ 83

per month

Billed $990/Year

Get Started

1 User

50 Call/Transcript Analysis

4 Project Analysis

Transcription in 60+ languages

Basic Dashboards

Reports & Scorecards

Evaluation Criteria Templates

Live Chat

Business

Call Analysis
for businesses

$ 250

per month

Billed $2990/Year

Get Started

3 Users

200 Call/Transcript Analysis

10 Project Analysis

Transcription in 60+ languages

Basic Dashboards

Reports & Scorecards

Evaluation Criteria Templates

Advanced Dashboards

Keyword, Scorecard & Performance Alerts

Custom Vocabulary for Transcriptions

PII & PHI Redaction

Automations

Live Chat and Email

Enterprise

Call Analysis
at Scale

Book Demo

Unlimited Users

Unlimited Call/Transcript Analysis

Unlimited Project Analysis

Transcription in 60+ languages

Basic Dashboards

Reports & Scorecards

Evaluation Criteria Templates

Advanced Dashboards

Keyword, Scorecard & Performance Alerts

Custom Vocabulary for Transcriptions

PII & PHI Redaction

Automations

Call Analysis APIs

Dynamic Evaluation Criteria

Segmentation

Live Recording

Dedicated Account Manager

Edit Template

Starter

Individuals exploring
call insights

$ 19

per month

Get Started

1 User

10 Call/Transcript Analysis

1 Project Analysis

Transcription in English

Basic Dashboards

Live Chat

Pro

Professionals analyzing
more volume

$ 99

per month

Get Started

1 User

50 Call/Transcript Analysis

4 Projects Analysis

Transcription in 60+ languages

Basic Dashboards

Reports & Scorecards

Evaluation Criteria Templates

Live Chat

Business

Call Analysis
for businesses

$ 299

per month

Get Started

3 Users

200 Call/Transcript Analysis

10 Project Analysis

Transcription in 60+ languages

Basic Dashboards

Reports and Scorecards

Evaluation Criteria Templates

Advanced Dashboards

Keyword, Scorecard & Performance Alerts

Custom Vocabulary for Transcriptions

PII & PHI Redaction

Automations

Live Chat and Email

Enterprise

Call Analysis
at Scale

Book Demo

Unlimited Users

Unlimited Calls/Transcript Analysis

Unlimited Project Analysis

Transcription in 60+ languages

Basic Dashboards

Reports and Scorecards

Evaluation Criteria Templates

Advanced Dashboards

Keyword, Scorecard & Performance Alerts

Custom Vocabulary for Transcriptions

PII & PHI Redaction

Automations

Call Analysis APIs

Dynamic Evaluation Criteria

Segmentation

Live Recording

Dedicated Account Manager

Edit Template

Loved by 500+ insights and customer teams

Hear from our customers

“We can now review customer calls for insights quality in minutes vs weeks. We also identify opportunities to improve our customer experience and increase sales like we never did before.”

“Before we got Insight7, I would spend days getting recordings transcribed, highlighting interesting quotes, and aggregating those quotes into insights. Now I just upload the recordings into Insight7 and all that work is done for me in a matter of minutes.”

“Insight7 is accurate in transcribing and has unique analysis capabilities other tools don’t have. I love the customer service too. It's exceptionally good.”

“I've been doing market research analysis for 40 years and Insight7 has been a huge help. It is super fast and convenient, absolutely fantastic so far!”

“Insight7 is a great tool and I am using it more and more every day. The time to insight is impressive, enabling me to take research or customer calls and turn them into Insights I can act off of.”

Case Studies

How TripleTen Standardized Soft Skills Evaluation and Scaled Call Reviews with Confidence

How Fresh Prints Streamlined Interview Reviews and Delivered Targeted Coaching at Scale

How Tri County Metals Unlocked Insights from Inbound Call Data to Enhance Customer Service

Frequently Asked Questions

What does Insight7 do?

Insight7 transcribes and analyzes qualitative data, identifying key themes and emotional tones to deliver actionable insights. Upload your data, and receive summaries, visualizations, dashboards to make quality decisions.

Note: We do not handle quantitative data.

What are Projects, Templates, Journey Maps?

Projects: Analyze multiple files together for a holistic view of insights across documents and media.
Templates: Pre-built, industry-tailored questions to structure and speed up your analysis.
Journey Maps: Visualize customer journeys using insights from qualitative data.

What file types can I upload for analysis?

Insight7 analyzes text documents (.pdf, .txt, .csv, .doc), audio files (.mp3, .wav, .m4a), and videos (.mp4, .mov, .avi). It’s great for interviews, team experiences, and feedback from spreadsheets.

Can Insight7 analyze multiple files or large datasets?
Is there a file size limit?

Yes, you can upload multiple files in a project. The free plan allows up to 5 text files under 10MB and media files under 1GB. With various subscription plans, this quota is increased.

How secure is my data with Insight7?

Your data is secure. Insight7 adheres to industry-standard security measures such as GDPR and SOC2 compliance and uses AWS for secure data storage. Learn more

How can I use the insights generated by Insight7?

You can copy, share, or export insights, summaries, and visualizations in PDF and slide formats, making it easy to use and disseminate the analyzed data.