This template turns your CX interviews and call data into an executive-ready insight report.
Upload your conversations, and get a concise, theme-based summary of what customers are experiencing — complete with friction points, quotes, and recommendations.
Executives don’t need anecdotes — they need structured, credible CX insight.
This template pulls patterns, emotions, and recommendations straight from qualitative data — so your reports actually drive action.
Definition: A CX insight report summarizes what customers are saying, feeling, and struggling with across their experience — designed to influence product, strategy, and leadership.
| Benefit | Description | Impact |
|---|---|---|
| Executive Clarity | Skip the noise — show only what matters | Faster CX decisions |
| Insight-backed Action | Provide quotes, trends, and takeaways in one view | Improve credibility |
| Save Reporting Time | Replace manual synthesis with instant summaries | Save 10+ hours per report |
| Stakeholder Buy-In | Bring voice-of-customer into the boardroom | Cross-team alignment |
Customer Experience Leaders: Present structured feedback in strategy meetings
Support Directors: Translate call trends into board-level insights
Product Execs: Align roadmap with real experience data
Marketing & Brand Teams: Understand CX pain and success from a customer voice perspective
“Insight7 lets us turn feedback into insight — fast. The summaries are structured, credible, and ready to share with leadership.”
— Hayden Emmett, Consultant
