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Analyze Competitor Perceptions: See What Your Buyers Are Saying About the Competition

TL;DR: What this template does

This template helps you analyze how customers talk about your competitors — in their own words.
Upload sales calls or interviews with competitor mentions, and get a categorized list of direct quotes, organized by product, value props, and emotional sentiment.

Why competitor perception matters

Your prospects are talking about your competitors — in sales calls, demos, support tickets, and interviews.

This template helps you capture what they say, how they say it, and what it means — so you can respond with sharper positioning and messaging.

Definition: Competitor perception refers to how your audience describes, compares, and evaluates alternative solutions in real conversations — not just what they check on G2.

How does this template work?

Step 1: Upload Interview Data
  • Works with demo recordings, win/loss interviews, support escalations
  • Accepts audio, video, or text
  • Recommended input: 8–15 sales-facing or research interviews
Step 2: Extract Quotes — Competitor Insights
  • AI identifies direct competitor mentions
  • Tags quotes by topic: pricing, features, onboarding, experience
  • Highlights both praise and complaints
Step 3: Get Output — Quote Library
  • Categorized quote list by competitor + theme
  • Sentiment tags (positive, neutral, negative)
  • Downloadable CSV or slide deck ready for GTM teams

What benefits does this template provide?

BenefitDescriptionImpact
Faster Battlecard UpdatesReal quotes reveal new positioning gaps or threatsStay agile in competitive messaging
Quote-Based DifferentiationHear directly what customers value (or don’t)Shape GTM with confidence
Sales EnablementGive reps the language customers are already usingImprove objection handling
Market IntelligenceTrack shifting competitor perception over timeStay ahead of positioning shifts

How do different teams use this template?

PMMs: Refresh competitor battlecards monthly
Sales Enablement: Train reps on real-world objections
Product Strategy: Spot feature gaps or market moves
Founders: Hear why prospects are switching (or not)

Frequently Asked Questions

What kind of feedback works best for competitor analysis?
Sales calls, win/loss interviews, product reviews, and exploratory customer interviews where competitors are mentioned are ideal.
What kinds of insights does it extract?
The template identifies perceived strengths, weaknesses, gaps, and value drivers associated with each competitor — directly from buyer conversations.
Can this help improve our positioning?
Yes — it surfaces how your brand is compared to others, so you can refine messaging, differentiate more clearly, and address misconceptions head-on.

What Teams Are Saying

“We tested Insight7 with 30+ interviews — it was incredibly accurate. I finally had structured data about how our competitors are perceived. Game changer.”


— Juliane von Kameke, Research Leader

Want to hear what your customers are saying about the competition?