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Extract Ideal Customer Language: Capture the Exact Words Your Best Prospects Use to Describe Their Needs

TL;DR: What this template does

This template extracts high-impact quotes and phrases from successful prospect conversations.
Upload winning discovery calls and get a highlight reel of how ideal buyers talk about their goals, needs, and blockers.

Why copy that converts starts with customer voice

The best messaging already exists — in your best calls.

This template surfaces the phrases and frames your top prospects use, so you can build your next pitch, ad, or deck with confidence.

Definition: Ideal customer language is the set of high-impact, recurring expressions used by high-fit prospects during sales conversations — useful for outreach, landing pages, and messaging.

How does this template work?

Step 1: Upload High-Intent Sales Calls
  • Use successful discovery calls or meetings that converted
  • Accepts audio, video, or transcripts
  • Ideal with 5–10 calls per persona or ICP
Step 2: Extract Quotes — Prospect Language
  • AI detects goal-focused language, emotional tone, and phrasing
  • Tags statements by category (needs, risks, desired outcomes)
  • Highlights “sticky” buyer language for reuse
Step 3: Output — Ideal Language Highlight Reel
  • Quote cards by theme (value, problem, goal)
  • Copy-paste-ready snippets for outreach or web
  • Exportable for content, sales, and product marketing

What benefits does this template provide?

BenefitDescriptionImpact
Message-Market FitSpeak the language your best prospects useIncrease connection + response
Copy ClarityReplace guesswork with quote-based writingImprove conversion across assets
Sales EnablementTrain new reps using real, effective buyer languageImprove ramp time and results
GTM ConsistencyAlign marketing + sales copy on customer voiceStrengthen messaging across touchpoints

How do different teams use this template?

Copywriters — Write landing pages and emails that speak to real need
PMMs — Validate positioning and value props using voice-of-customer
SDRs — Improve personalization by persona
Founders — Use customer phrasing in decks and outbound

Frequently Asked Questions

Is this the same as call summaries?
No — this pulls only high-impact quotes, not summaries or recaps.
Can I use this for persona training?
Yes — it’s perfect for showing how real buyers speak by type or industry.
Will I get quote formats I can plug into email or decks?
Yes. The output is formatted and tagged for quick use in GTM content.

What Teams Are Saying

“We use Insight7 to extract the phrases our top prospects repeat — they’ve become subject lines, headlines, and elevator pitches.”


— Dani Woolf, CEO, Audience 1st

Want to speak like your best prospects --- not like a marketing team?