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Journey Map Templates

JM-for-Banking

Journey Maps for Banking

By mapping out the customer onboarding/account opening journey, you can identify pain points and bottlenecks that may hinder the registration process.

JM-for-E-commerce

Journey Maps for E-Commerce

Detailed customers’ interactions in the online shopping journey, helping optimize customer satisfaction.

JM-for-Technology

Journey Maps for Technology

An overview of the policyholder experience, aiding insurers in understanding customer needs.

JM-for-Healthcare

Journey Maps for Healthcare

An overview of the policyholder experience, aiding insurers in understanding customer needs.

JM-for-Insurance

Journey Maps for Insurance

A visualization of the patient experience, aiding in identifying improvement opportunities in care delivery.