Transform Your Call Data
into Actionable Insights
into Actionable Insights
Analyze customer calls with precision and efficiency to
ensure quality, compliance, and impactful outcomes.
Bulk Upload
Seamlessly upload thousands of calls from any platform including popular VOIP tools, Database, AWS Server, Google Drive, OneDrive, or your local storage.
Wide Format Support
Handle audio files (mp3, wav, etc.) or text transcriptions with ease.
Advanced Data Cleaning & Protection
Automatically redact sensitive information for regulatory compliance and filter unwanted calls from evaluation
Caller & Recipient Scorecards
Gain a quick overview of individual performance
Keyword & Phrase Tracking
Identify important sales keywords and recurring patterns in conversations.
QA & Compliance Scores
Instantly evaluate call quality against your benchmarks
Custom Reports & Visualization
Create tailored dashboards & visuals with actionable metrics that are easy to share with stakeholders
Trend Analysis
Identify gaps, trends, and opportunities from your call data.
Export and Share:
Compile insights into detailed reports for training, compliance, or executive review.
Sales & Marketing Teams
Maximize revenue from sales calls
- Lead Qualification: Pinpoint high-quality leads from calls.
- Sales Coaching: Identify opportunities to train your team.
- Performance Insights: Evaluate sales rep effectiveness.
Operations Teams
Improve processes and ensure compliance.
- Service Rep Evaluation: Assess employee interactions with customers.
- Regulatory Compliance: Ensure calls meet compliance standards.