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Refine Value Propositions: Make Your Message Match What Customers Actually Value

TL;DR: What this template does

This template analyzes voice-of-customer data to refine or rewrite your core value proposition.
Upload feedback from users and get messaging suggestions that align with what customers truly care about.

Why value props fail (and how to fix them)

Most value props talk about features.

This template helps you write messaging around outcomes, clarity, and connection — using your customers’ own words.

Definition: A value proposition is a concise statement of what your product delivers, why it matters, and why you’re different — optimized when it reflects your customer’s needs.

How does this template work?

Step 1: Upload Voice-of-Customer Data
  • Works with feedback from surveys, support, interviews, or discovery calls
  • Accepts transcripts, video, or chat
  • Ideal with 6–12 sessions across high-intent customers
Step 2: Extract Themes — Messaging & Positioning
  • AI surfaces what users value most: outcomes, differentiators, ease, speed, trust
  • Tags pain points and benefits in emotional language
  • Highlights feature-benefit mismatches
Step 3: Output — Refined Value Proposition Suggestions
  • Multiple headline + subheadline variations
  • Grouped by persona or feature
  • Downloadable for marketing, sales, product positioning

What benefits does this template provide?

BenefitDescriptionImpact
Sharper PositioningAlign value prop to real user needsBoost clarity + conversion
Outcome-Based FramingShift from features to emotional ROIBetter market resonance
Voice of Customer FitBuild messaging from proven languageImprove GTM performance
Internal ClarityAlign cross-functional teams on what value meansReduce pitch confusion

How do different teams use this template?

Marketing Teams — Rewrite value props using outcome-first language
PMMs — Shape homepage copy and in-product messaging
Founders — Refine investor and customer pitch
Sales Enablement — Train reps with better elevator messaging

Frequently Asked Questions

Is this a full rewrite of my messaging?

Not unless you want it to be. You’ll get theme-based suggestions grounded in real feedback.

What makes this different from a copywriter's workshop?

It’s grounded in user evidence, not brainstorming — every output is traceable to what users say.

Can I tailor this by ICP or persona?

Yes. The more segmented your input, the more specific your messaging clusters will be.

What Teams Are Saying

“Insight7 helped us rewrite our product page headline — and conversion jumped. It was based on what customers were already telling us.”


— Kevin Smith, Partner, Riggs Partners

Want to make your value proposition impossible to ignore?