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Validate Feature Demand: See Which Features Users Actually Want (and Why They Want Them)

TL;DR: What this template does

This template helps you extract and prioritize real feature requests based on voice-of-customer interviews.
Upload user conversations and receive a theme-based, quote-supported list of the features customers are asking for — plus insight into why they matter.

What is feature demand validation — and why does it matter?

Feature demand validation ensures you’re building what users care about — not just what gets the most internal votes.

It helps you prioritize improvements that solve real problems, based on actual needs expressed by customers in their own words.

Definition: Feature demand validation is the process of surfacing, clustering, and prioritizing product requests based on customer goals, pain points, and desired outcomes.

How does this template work?

Step 1: Upload Customer Interviews
  • Use discovery, feedback, support, or success call transcripts
  • Accepts audio, video, or text
  • Recommended: 6–12 diverse user or customer conversations
Step 2: Extract Themes — Concept Validation
  • AI identifies direct and indirect feature requests
  • Clusters requests into categories based on job-to-be-done logic
  • Tags quotes with motivators, blockers, and urgency signals
Step 3: Get Output — Feature Demand Report
  • Prioritized list of requested features with supporting quotes
  • Breakdown by frequency, pain severity, and business impact
  • Downloadable for roadmap, sprint planning, or strategy docs

What benefits does this template provide?

BenefitDescriptionImpact
Smarter PrioritizationKnow which features actually matter to usersBuild what users need, not just want
Evidence-Backed PlanningUse quotes to justify decisions internallyBetter alignment across teams
Faster ValidationCut time spent sorting through feedback manuallySave 10–15 hours per cycle
Strategy, Not GuessworkRank improvements based on actual user motivationSharper product-market alignment

How do different teams use this template?

PMs prioritize based on what moves user outcomes
Designers shape experiences around top feature expectations
PMMs use language from requests to inform messaging
Growth teams identify retention-driving features fast

Frequently Asked Questions

Do I need feature requests to be clearly stated?
Nope. This template picks up both explicit and implicit asks — including feature-adjacent frustrations and unmet expectations.
Can this help build my roadmap?
Absolutely. It outputs a clear, ranked list of features with context, so you can prioritize with confidence and justify trade-offs.
What types of interviews work best?
Feedback, discovery, onboarding, and even support call transcripts are all useful. As long as users are expressing what they need, you’ll get signal.

What Teams Are Saying

“Insight7 helped us cut manual feedback review time in half. It now feeds directly into how we shape the roadmap.”


— Toye Fatolu, Product Designer, Terragon Group

Ready to build features your users actually want?